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Responsibility

Frank Mertens
Manager / Team Leader QC Microbiology, Pfizer Global Manufacturing
Base/Location: 
Illertissen, Germany
NGO Partner: 
Health Volunteers Overseas
Assignment Location: 
Phnom Penh, Cambodia
Local NGO Partner: 
Sihanouk Hospital Center of Hope
Fellow Biography: 

Frank joined Pfizer in July 2001 as Manager and Leader for the Quality Control (QC) microbiology lab. In addition, he is responsible for the Quality Control metrology group.

On his assignment with Health Volunteers Overseas (HVO) Frank will work with the Sihanouk Hospital Center of Hope to improve quality and efficiency in the laboratory. His tasks will include assisting staff in achieving International Organization for Standardization approval and reorganizing current lab activities so that they run more efficiently and turnaround time is reduced. In addition, he will set up continuing medical education sessions on the importance of various lab tests. Frank hopes to learn diverse ways to approach and solve challenges with limited resources. He believes that he will return with more tolerance for differing views and a wider perspective on day-to-day "problems."

Health Volunteers Overseas is a private nonprofit organization dedicated to improving the availability and quality of health care in developing countries through the training and education of local health care providers. HVO recruits skilled professionals to volunteer their time and expertise to train their counterparts in developing countries.