A quiet but highly effective revolution is taking place at Pfizer—that of continuous improvement. In just a few years, we've trained thousands of colleagues to take apart processes—some of them in place for decades—analyze them, and put them back together in ways that yield better results, often at higher levels of quality and less expensively. This movement has spread beyond manufacturing to just about every dimension of our company. No process is beyond further improvement. The blossoming of this movement is making Pfizer not just more efficient, but also more environmentally conscious, more in tune with our customers and a more satisfying place to work."