Sr. Content Operation Specialist 高级内容运营专员

Job Summary:
The Content Operation Specialist will be responsible for supporting several priority TA’s online content production and operation activities across the online content whole lifecycle, thus creating exceptional content experiences to meet not only external HCP and patient’s needs, but also satisfy internal user’s expectation.

Responsibilities:
Support team for any production, review, and approval related tasks to ensure all the contents in any types are delivered on time and meets all the standards.
Perform content operation activities in line with operation strategies, make sure of execution excellence to create impact/value for both HCPs and patients.
Coordinate among different internal and external key stakeholders to make sure the content operational activities maintains highest quality and speed requirements and in align with key stakeholders’ expectations.
Assist with Chief Editor to manage the agencies and editors and unify content from various contributors to ensure every piece of content’s accuracy and consistency.
Identify potential opportunities from operation perspective to help team keep the light-speed & high-quality level.
Conduct analysis and report on a regular basis and develop communication plan to continuously maximize the operation excellence impact.
Make sure the content operational activities comply with related SOP governance requirement.

Education and Experience:
At least 1-2 years of experience in content production, online media operation, etc
Experience with multiple content formats and digital tools to facilitate efficient content production, analysis, and management
Experience with healthcare industry’s online content operation is a plus
Experience with writing & editing skills or have strong interest in editing preferred
Bachelor’s degree required; Master’s Degree preferred

Technical Skills Requirements:
Excellent sense of teamwork/collaboration
Strong analytical and strategic skills
Excellent oral and written communications capabilities and presentation skills
Excellent English and Mandarin Chinese skills
High attention to detail, precise and accurate delivery of work
Strong sense of responsibility, good interpersonal communication, and coordination skills.
Fluent with technology solutions to manage projects including appropriate Microsoft Office programs (i.e., Word, Excel, PowerPoint, Project, Visio).  

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.