Connect with us
To answer the many questions we receive about our company and our products, we offer detailed information about common areas of interest on our Web site. Please take a look at the options below. They should help you find the information you're looking for.
General Inquiries
This section is for general questions on topics such as company information, patient assistance and media relations. For medical questions, see the Medical Questions about a Pfizer Product section below.
Frequently Asked Questions
Here you'll find answers to the most Frequently Asked Questions we receive. Please take a look at this section before contacting us directly. The answer to your question may actually be just a click away.
Email Us
If you have a question for us, and can't find the answer in the Frequently Asked Questions section, you can email us. Just select a topic from the list below and click "Go" to get started.
Call Us
Customer Service and Product Inquiries:
1-800-TRY-FIRST (1-800-879-3477)
Monday through Friday 9:00 a.m. to 7:00 p.m. EST
Corporate Office:
(212) 733-2323
235 East 42nd Street New York, NY 10017
Professional members of the media should visit our
News & Media Contact Information
To contact one of our country offices, please visit the specific country Web sites for contact information. Go to our complete index of Pfizer country Web sites.
Medical Questions about a Pfizer Product
As the trusted authority on the risks and benefits of the products in our portfolio, Pfizer Medical Information team empowers healthcare decisions regarding their safe and appropriate use.
For US Customers
- US Healthcare Professionals can access the Pfizer medical information web site here
- US Patients or Caregivers can access the Pfizer medical information web site here
For non-US Customers
Select either Healthcare Professional or Patient/Caregiver from the Customer Type field and then select your Country from the Country field
Customer Type:
Corporate Mailing Address
Pfizer Inc.
235 East 42nd Street NY, NY 10017
(212) 733-2323
Worldwide Contact Information
SSN Protection Policy
In the ordinary course of business, Pfizer Inc sometimes collects Social Security numbers to fulfill legal or regulatory obligations or for other administrative purposes. It is the policy of Pfizer Inc to avoid the unnecessary collection of Social Security numbers; to limit access to Social Security numbers that we collect; to protect the confidentiality of Social Security numbers; and to prohibit the unlawful disclosure of Social Security numbers.
Keeping Our
Systems Secure
We at Pfizer take cybersecurity seriously, and value the contributions of the security community at large.
The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data.
If you believe you have found a security issue in one of our products or services, please let us know through our responsible disclosure policy.