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Connect with us

To answer the many questions we receive about our company and our products, we offer detailed information about common areas of interest on our Web site. Please take a look at the options below. They should help you find the information you're looking for.

General Inquiries

This section is for general questions on topics such as company information, patient assistance and media relations. For medical questions, see the Medical Questions about a Pfizer Product section below.


Frequently Asked Questions

Here you'll find answers to the most Frequently Asked Questions we receive. Please take a look at this section before contacting us directly. The answer to your question may actually be just a click away.


Email Us

If you have a question for us, and can't find the answer in the Frequently Asked Questions section, you can email us. Just select a topic from the list below and click "Go" to get started.

Area of Inquiry:*


Call Us

Customer Service and Product Inquiries:
1-800-TRY-FIRST (1-800-879-3477)
Monday through Friday 9:00 a.m. to 7:00 p.m. EST

Corporate Office:
(212) 733-2323
235 East 42nd Street New York, NY 10017

Professional members of the media should visit our

News & Media Contact Information

To contact one of our country offices, please visit the specific country Web sites for contact information. Go to our complete index of Pfizer country Web sites.

Medical Questions about a Pfizer Product

As the trusted authority on the risks and benefits of the products in our portfolio, Pfizer Medical Information team empowers healthcare decisions regarding their safe and appropriate use.

For US Customers

For non-US Customers

Select either Healthcare Professional or Patient/Caregiver from the Customer Type field and then select your Country from the Country field

Customer Type:


Corporate Mailing Address

Pfizer Inc.
235 East 42nd Street NY, NY 10017
(212) 733-2323


Worldwide Contact Information

To contact one of our country offices, please visit the specific country Web sites for contact information.

SSN Protection Policy

In the ordinary course of business, Pfizer Inc sometimes collects Social Security numbers to fulfill legal or regulatory obligations or for other administrative purposes. It is the policy of Pfizer Inc to avoid the unnecessary collection of Social Security numbers; to limit access to Social Security numbers that we collect; to protect the confidentiality of Social Security numbers; and to prohibit the unlawful disclosure of Social Security numbers.

Keeping Our 
Systems Secure

We at Pfizer take cybersecurity seriously, and value the contributions of the security community at large.

The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data.

If you believe you have found a security issue in one of our products or services, please let us know through our responsible disclosure policy.