Group Manager - Quality Control
- India - Vizag
Use Your Power for Purpose
Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution will have a direct impact on patients. Our dedication to quality and safety ensures that we consistently meet the highest standards, making a real difference in the lives of those we serve. Join us in our mission to improve patient outcomes through excellence in every aspect of our work.
What You Will Achieve
In this role, you will:
Leadership & People Management
Lead, coach, and manage Quality Control teams through goal setting, performance reviews, feedback, development planning, and succession readiness.
Identify development needs, foster teamwork, inclusion, and a culture of accountability and continuous improvement.
Manage workforce planning, leave management, and performance appraisal cycles.
Actively share knowledge, encourage innovation, and support risk‑based decision making.
Quality Control & Laboratory Operations
Plan, manage, and oversee analytical activities related to:
In‑process, finished product, stability, process validation, exhibit batch, market complaint, and retention sample testing
Stability sample pulling, testing, protocol approval, compilation reports, and annual stability report submissions
Visual inspection of retention samples per approved schedules
Ensure timely review, approval, and completion of all QC activities in alignment with site KPIs.
Review and approve, Laboratory investigations, QC documentation including raw data, protocols, reports, and SOPs in compliance with cGMP.
Equipment Qualification, Calibration & Lifecycle Management
Ensure equipment qualification and lifecycle compliance for QC laboratory instruments, including IQ/OQ/PQ activities.
Oversee calibration, preventive maintenance, and requalification of QC equipment in accordance with approved schedules and regulatory requirements.
Ensure Equipment Qualification protocols, reports, deviations, and change controls are reviewed and approved.
Collaborate with Engineering, Validation, and QA to support:
New equipment introduction
Decommissioning and replacement activities
Qualification impact assessments for changes
Ensure data integrity, ALCOA+ principles, and computerized system compliance for analytical instrumentation.
Stability Management
Approve and manage stability and retention sample requests, protocols, reports, and annual submissions.
Ensure sponsor‑site stability samples, review of shipment temperature excursions, and execution of stability studies at site.
Ensure PRQ and qualification of stability chambers as per approved schedules.
Compliance, Audits & Quality Systems
Ensure alignment with cGMP, regulatory requirements, and Pfizer Quality Standards across all QC activities.
Represent CQ during internal, external, customer, and regulatory audits and inspections.
Support timely investigation and closure of Incidents, Deviations, CAPAs, and Change Controls, including cross‑functional impact assessments.
Ensure personnel safety, safe material handling, and adherence to EHS requirements within QC laboratories.
Continuous Improvement & Technical Excellence
Guide analysts in the application of continuous improvement tools such as standard work, visual management, LEAN, and Six Sigma methodologies.
Drive simplification, digitization, and efficiency improvement initiatives across CQ processes.
Provide technical expertise in troubleshooting analytical methods, instruments, and laboratory issues.
Support method transfers from R&D to QC and ensure readiness for routine testing.
Collaboration & Business Partnership
Partner with Manufacturing, QA, Engineering, R&D, Supply Chain, and external customers to support site objectives and timelines.
Establish and monitor departmental performance metrics to drive operational effectiveness.
Communicate complex technical concepts clearly, solicit feedback, and influence stakeholders using sound scientific and business rationale.
Here Is What You Need (Minimum Requirements)
Education: B. Pharm / M. Pharm / M.Sc.
Experience: Minimum 10+ years of pharmaceutical industry experience with a strong background in Quality Control.
Extensive knowledge of cGMP compliance for Quality Control laboratories, including, testing, stability management, lab investigations, equipment qualification, and data integrity.
Demonstrated experience in:
Analytical testing, stability management, and retention samples
Equipment qualification, calibration, and maintenance oversight
Audit handling and regulatory inspections
Incident, CAPA, Change Control management
People leadership and performance management
Proficiency in a wide range of analytical techniques and QC instrumentation.
Bonus Points If You Have (Preferred Requirements)
Master's degree
Knowledge in the application of statistical tools, root cause analysis, and/or six sigma methodologies
Experience with environmental testing, utility monitoring, analytical testing, microbial identification, and sterility testing
Expertise in QC instrumentation, qualification, and troubleshooting
Experience in setting requirements for the transfer of methodology from Research and Development (R&D)
Ability to manage projects and ongoing work activities of moderate complexity
Excellent verbal and written communication skills
Ability to foster teamwork and colleague development
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Quality Assurance and ControlBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)