
Our Purpose
Our Values
Pfizer Global Supply (PGS)
Benefits
Role Summary:
The MQA Upstream Associate Manager is responsible for ensuring Solution/Emulsion preparation, Vial/Ampoule washing, Depyrogenation, Filling, Capping and Collection areas of production & monitor process for compliance to cGMP (current Good Manufacturing Practices) standards. The MQA Upstream Associate Manager is directly responsible for managing and coordinating all quality functions within the area. Capping and Collection This individual must also work with cross functional teams.
Role Responsibilities:
In this role, you will:
- Responsible for ensuring operating state of cGMP compliance in Solution/Emulsion preparation, vial/ampoule washing, Depyrogenation, Filling, Capping and Collection operations.
- Maintain regulatory compliance in accordance with cGMP practices.
- Ensure manufacturing policies and procedures conform to Pfizer standards.
- Knowledge and hands on experience in reviewing eBR (Electronic Batch Record) and assessing the impact of AMPS (Agile manufacturing production system) exceptions with technical support/inputs from supervisor.
- Review of batch reports and equipment audit trails.
- Perform Alarm impact assessment, review and approval of trend reports.
- Ensure start-up and in-process activities performed as per batch record and compliance to Standard Operating Procedure.
- Monitor and adherence manufacturing practices with respective standards and approved procedures.
- Perform CCTV (Close Circuit Television) monitoring to oversight the activities in manufacturing process area.
- Perform daily walk throughs as per clean room behavior/Coaching program and report observations to the supervisors and ensure appropriate closer of those incidents.
- Perform equipment breakdown assessments and ensure product quality and patient safety independently.
- Report any non-compliance to the supervisor.
- Responsible for performing manufacturing investigations, implementation and approved investigation CAPA
- undefined
- Manage investigation and apply relevant and necessary actions/ systems to ensure appropriate closure of those incidents.
- Have trouble shooting abilities in manufacturing area, which helps the organization to develop, implement and achieve its mission, vision and values.
- Identify gaps and involve in process and procedure simplification, thereby reduce downtime and increase the efficiency.
- Experience in handling regulatory, corporate and internal auditors / inspectors.
- Responsible for assisting manufacturing investigators for collection of data, information and technical support and may perform in conducting investigations.
- Ensure that reports are aligned with regulatory requirements, site standards procedures and company policies.
- May lead a team of MQA colleagues on an interim basis in the absence of the Supervisor.
AMPS: Review and approval Master recipes.
- Review and approval of Master workflows.
Review and approval of Master data (Graphs, Classes, Entities.).
Cultural Attributes: All Pfizer colleagues and contingent workers are expected to conduct themselves in line with the Pfizer Values; Courage, Equity, Excellence & Joy.
Statutory Obligations:All colleagues and contingent workers are expected to conduct themselves in line with relevant legislation pertaining to workplace health and safety, discrimination, harassment and bullying.
Environmental Health and Safety:Participate in and take responsibility for workplace environment, health and safety at the level required for this position, following the guidelines in the company Environmental, Health and Safety Management System Manual.
Here Is What You Need (Minimum Requirements)
Preferred Education/ Qualification: B. Pharma / M. Pharma / M.Sc.
Experience :6-10 years’ experience in Manufacturing Quality Assurance / Quality Assurance/ Production of a pharmaceuticals manufacturing facility.
Advanced Competencies: Fundamental knowledge of manufacturing process undefined
- Have capable of handling regulatory inspections USFDA (U.S. Food and Drug Administration) /MHRA (Medicine and Healthcare products Regulatory Agency) / TGA (Therapeutic Goods Administration) etc.,
- Technical writing - Ability to create documentations that is accurate, complete, unambiguous, and as concise as possible aimed to be understood by any level of organizations.
- Knowledge of various quality tools required for investigations.
Standards, Processes & Policies:
- GMP and regulations governing manufacturing operations for sterile products.
- Adhering to site procedures and corporate policies.
Bonus Points If You Have (Additional Requirements)
- Experience in quality administered systems
- Strong organizational skills and attention to detail
- Experience with regulatory compliance and documentation
- Ability to mentor and review the work of other colleagues
- Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Quality Assurance and ControlBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)


