CFC Operations Manager
- Viet Nam - Ho Chi Minh
ROLE SUMMARY
The CFC Operations Manager plays a pivotal role in managing wholesaler relationships, supporting business operations, and ensuring effective customer engagement for assigned TA and/or products. This role is responsible for driving operational efficiency, aligning resource allocation with strategic plans, and maintaining compliance with company policies and regulations.
ROLE RESPONSIBILITIES
Management of Wholesaler Agreement
Aligning with operating plan process, provide guidance and prioritize resource allocation to achieve given budget & operating plan expectations
Collaborate closely with wholesalers to align on demand forecasts, ensuring efficient supply planning from our side without influencing their internal forecasting processes
Business Operations
Provide strategic input into business operations planning and actively shape the development and execution of business plans for relevant TAs/brands/products
Deliver targeted administrative and operational support to CFC, with a focus on optimizing budget utilization, streamlining resource deployment, and enhancing operational efficiency to enable agile decision-making and business impact
Timely update and feedback to CFC Lead any problems relating to assigned work/ update market information to the management.
Ensure all activities are in line with company strategy and in compliance with company policies and regulations.
EDUCATION:
Bachelor’s degree or University degree in any discipline
EXPERIENCE:
>5 years of experience in Pharmaceutical Company / MNC
SPECIFIC KNOWLEDGE & SKILLS:
Corporate policy and related local regulations; Proficiency in English (Written and Spoken), Interpersonal and Presentation skills; Time management skills, attention to detail, ability to manage files and records keeping, demonstrated ability to perform tasks under own initiative. Pharmaceutical or related field management experience; Good problem solving and analytical skills; Strong leadership; Good communication skills
BUSINESS UNDERSTANDING:
Understand pharmaceutical industry’s business standards and processes
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Sales Operations & AdminBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
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Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
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The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
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Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
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