Clinical Supply Operations Planning & Production Solutions, Sr Associate (12 months fixed term)
- Greece - Thessaloniki Pylaia
Role Summary
Clinical Supply Operations (CSO) is part of Clinical Development and Operations (CD&O) Global Clinical Supply (GCS) Group. Our purpose is to provide packaging, labeling, and logistics solutions to deliver quality patient-focused clinical supplies to the patient. We provide quality clinical supplies in a compliant, timely, innovative and cost-effective manner. We continuously strive to improve our systems, processes and capabilities in collaboration with our Pfizer and external partners in support of developing breakthroughs to change patients’ lives.
The Planning & Production Solutions Senior Associate is responsible for providing system and label support (e.g., EMD365, CSDS/Aeris, Clemetine, Prysim, etc.) in execution of packaging, labeling, and distribution (P/L/D) operations to ensure effective execution and timely delivery of clinical supplies to support clinical studies and patients.
An essential component of the role is to utilize knowledge of Supply Chain process and enterprise supply chain systems knowledge and skills to implement operational strategies that enable effective and efficient execution of P/L/D operations. The Planning & Production Solution Senior Associate is the subject matter experts for CSO operations within the enterprise supply chain systems and accountable for execution of CSO operations activities involved in those systems.
This position works closely with Operational Strategy Leads (OSLs), Planning Leads, and other key functional roles in CSO and GCS to utilize technology and industry trend information to proactively contribute to improving effectiveness of CSO supply chain labels and systems.
In addition, this position requires a quality and customer focused individual with continuous improvement mindset and technical/ operational acumen to work with all business partners to take effective actions to ensure inspection readiness and obtain and retain knowledge of new capabilities across our vendor network to ensure sustained and continuous enhancement of system knowledge and skills.
This Planning & Production Solutions Senior Associate role reports directly to the Global Clinical Supply Strategic Hub Team Lead in Greece and has dotted-line matrix reporting to the Senior Director for Planning & Production Solutions.
Role Responsibilities
Work with others to execute P/L/D transactional tasks in CSO supply chain systems and enable timely delivery of clinical supplies to support clinical studies and patients.
Apply systems technical expertise to execute P/L/D tasks across the spectrum of CSO enterprise systems to ensure high quality clinical supplies (e.g. EMD365, CSDS/Aeris, Clementine, Prisym360 and others).
Accountable for the timely completion of system-related tasks for the assigned P/L/D jobs.
Participate in CSO operational compliance and inspection readiness as needed.
Provide support to moderately complex P/L/D projects to ensure successful project deliverables.
Supports the implementation of new global standards and technologies which support the identity of our clinical trial supplies throughout CSO supply chain enterprise systems.
Make decisions to resolve moderately complex system problems with short term impact within work team.
Support the execution of P/L/D workload to ensure quality and compliance utilizing project management skills to plan, execute and assess risks to complete the job.
Evaluate current processes on an on-going basis and make recommendations and support implementation of continuous improvement in the P/L/D enterprise systems and associated operating model.
Here Is What You Need (Minimum Requirements)
Bachelor’s degree with 3+ years of relevant experience or MBA, MA/MS with 1 year of relevant experience.
Proficient in Microsoft Office programs.
Demonstrates project management and prioritization skills within Clinical Supply Packaging and/or labelling and/or Distribution along with external vendors or relevant areas and uses these to develop options for project progression (e.g. technical, process, plan or system).
Demonstrates understanding of clinical study designs and GMP documentation.
Articulate in both verbal and written communication. A strong presenter that can deliver messages within the internal organization and externally with our partners.
Business English needed.
Excellent customer focused communication and listening skills.
Proven interpersonal, facilitation, customer relations and negotiation skills.
Demonstrated ability to learn fast and foster a CSO culture of innovation.
Bonus Points If You Have (Preferred Requirements)
Continuous Improvement mindset.
Prior experience with supply chain enterprise supply chain systems
Operational Management Experience
Previous experience with supply chain systems
Organizational Relationships
This position will primarily interface with the following:
Operational Strategy Lead and all other functional lines in Clinical Supply Operations (CSO), Clinical Supply Informatics & Technology, Pharm Sci Operations Quality and Pfizer Digital.
Third-party packaging, labeling, and distribution vendors.
Work Location Assignment: Hybrid
Please apply by sending your CV and a motivational letter in English
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Logistics & Supply Chain MgmtBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Research & Development
Pfizer Research & Development serves as the beating heart of Pfizer's trailblazing product pipeline, the essence of our mission to bring life-changing medicines to the world.
With an unwavering commitment to innovation, we use a multidisciplinary approach that blends scientific expertise, cutting-edge technologies, and strategic collaborations, igniting a powerful engine that propels groundbreaking discoveries into life-saving treatments for patients in need.
Through our relentless pursuit of progress, we envision a future where cutting-edge medicines pave the way to healthier, happier lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)