Manager, Institutional Provider Rebates
- United States - Illinois - Lake Forest
- United States - Florida - Tampa
- United States - Tennessee - Memphis GFS
- United States - Pennsylvania - Collegeville
- United States - New York - New York City
ROLE SUMMARY
The Manager, Institutional/Provider Rebates has the primary purpose of managing the payment requirements of Pfizer’s various contractual agreements with Hospital, GPO, IDN’s, Clinicfor more complex accounts as it relates to size of the customer organization and intricacy of agreements and strategies.
The person in this role will be accountable for accurate and on time payments to Pfizer US Institutional customers, consistent with the terms and conditions of our agreements, as well as providing timely information and support to meet statutory, compliance and production requirements. Additionally, the Manager will be responsible for financial analysis associated with payments to explain variances and changes to existing trends. The Manager will partner on a variety of strategic initiatives, ongoing internal and external deliverables, working with Leadership team members, and other cross functional business partners to ensure effective support for US Products across HBU, and the I&I and Oncology Business Units.
ROLE RESPONSIBILITIES
Rebate Administration
Assume responsibility for contracted customers (GPOs, IDNs, and Wholesalers) and manage the fee/rebate payment process:
- Review contract language and provide subject matter expertise on rebate setup in connection with pricing components in Flex system
- Accurately process payments within the timelines stated in our agreements. Perform robust validations to ensure accuracy and lead continuous improvement.
- Ensure that customers adhere to contract language, terms, & conditions to reduce risk and protect Pfizer’s assets.
- Work to ensure adherence to SOX controls and internal SOPs; maintain adequate supporting documentation for rebate payments, rebate reconciliations and quarterly accrual reserves.
Payment Analysis
- Perform analysis of account performance for Management and Account Teams, while maintaining a strong focus on customer support
- Provide quarterly rebate information and analysis to Managed Market Finance for accruals process.
Strategic Vision / Operational Implementation/Collaboration
- Provide input into contract negotiation of rebate and fee strategies as it relates to the payment terms, system capabilities, and customers’ data management.
- Collaborate with Contracting Management and Development teams; review draft language; act as SME for contract set up.
- Collaborate closely with GBS to ensure accurate setup of rebate eligible members.
- Develop and manage key customer relationships and align on common business objectives.
- Fulfill ad-hoc requests for data and analysis and build collaborative relationships with various internal stakeholders.
- Identify and communicate issues, which may impact the contracting & rebate process or the overall contracting environment and evaluate potential impact to current strategy and policy.
Customer Focused
- Develop and manage key customer relationships and align on common business objectives.
- Fulfill ad-hoc requests for data and analysis and build collaborative relationships with various internal & external stakeholders.
Technology Focused
- Possess knowledge of rebate payment process and applications (FLEX, Business Objects, Cognos); identify and troubleshoot calculation issues; partner with Pfizer Digital diagnose issues and recommend corrective actions.
- Lead periodic UAT for system enhancements.
- Leverage knowledge of customers, markets, and Pfizer strategies to understand impact of evolving contract strategies and provide suggestions on the optimal implementation of them.
Continuous Improvement
- Identify and communicate issues, which may impact the contracting & rebate process or the overall contracting environment and evaluate potential impact to current strategy and policy.
- Lead the development of training material; train other colleagues to gain overall knowledge of the market, rebate administration process, and key stakeholder areas of focus (e.g., accruals.)
- Leadership on project work and analysis required on an ad hoc basis. Assigned project work would generally consist of leading medium to high-risk projects with cross functional impact.
BASIC QUALIFICATIONS
- Applicants must have a bachelor’s degree with 4+ years of experience OR a master’s degree with 2+ years of experience OR PhD OR an associate degree with 8+ years of experience OR a High School diploma (or equivalent) with 10+ years of relevant experience.
- Experience in pharmaceutical industry or relative experience preferred; Institutional contracting/rebating experience a plus, but not required.
- Possess the ability to make judgments regarding policy, objectives, and Institutional and Provider marketplace.
- Be comfortable discussing terms, conditions, and rebates with MASA, Account Management and customers as required.
- Excellent interpersonal skills, including the ability to understand and respond to multiple internal and external stakeholders. Develop the ability to effectively influence key team members.
- Possess strong organization, verbal and written communications and time management skills.
- Possess reliable follow-through, and ability to influence the outcome of key issues and challenges.
- Strong analytical and problem-solving skills required; strong attention to detail and project management skills preferred.
- Excellent skills in Excel, including proficiency with pivot tables, V-lookups, charts, and formulas; proficient working with large data files.
- Intermediate skills with MS Word, MS PowerPoint, and MS Outlook.
- Experience working with a rebate payment system or similar financial transaction system preferred; experience with Model N FLEX platform preferred.
- Proficient using Business Objects, Cognos, or other reporting software; basic understanding of how report queries function and ability to create simple queries independently.
- Strong level fluency and knowledge of AI and systems such as CoPilot, Claude, etc.
Other Job Details:
- Last Date to Apply for Job: August 28
- NOT Eligible for Relocation Package
- Position is hybrid and will require to work 2 to 3 days per week site
Work Location Assignment: Hybrid at NY HQ, Memphis -TN, Tampa - FL, Lake Forest - IL, Collegeville - PA.
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Market Access
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)