Pfizer-Senior Patient Solution Manager-Shanghai
- China - Shanghai - Shanghai
ROLE SUMMARY:
This role will be responsible for patient solution integrate strategies and initiatives development and execution, drive and deliver more close-loop innovative solutions through partnership with 3rd party, Charitable Foundations, government, academic associations, patient groups, etc. Collaborate with access and cross-functions to leverage internal/external resources to accelerate patients accessibility and improve loyalty at national & regional level.
ROLE RESPONSIBILITIES:
Develop and execute patient solution integrate strategies and initiatives to strong support business strategy and achievement.
Collaborate with innovative access, DTP, Finance, MKT, Medical, Patient advocacy, legal, compliance and other cross-functions to develop, advance, and execute the innovative platforms and programs to leveraging internal/external resources accelerate patients accessibility and improve loyalty at national & regional level.
Conduct and monitor all patient solutions programs partnering with 3rd party, Charitable Foundations, government, academic associations, patient groups, etc. and make all decisions in accordance with Company policies & SOPs, Pfizer Values, & regulatory guidelines in a compliance way with highest integrity.
Coordinate external partners and internal stakeholders to deliver the programs ensuring strong engagement.
Visit and engage related external stakeholders, partners to understand insights and unmet needs on patient solutions.
Analysis and insights for disease awareness and patient solutions are well understood and processed into the business plans.
Support market research program in terms of patient journey, patient insight, etc.
Compliance and integrity.
QUALIFICATIONS AND REQUIREMENTS:
Bachelor’s Degree required. Advanced degree preferred, background in commercial, pharmaceutical or health care industry is preferred
More than 5 years commercial experience in healthcare industry. 1-2 years pharm MNC experience in Patient solution or relative function is preferred.
Strategic thinking
Ability to facilitate stakeholder & customer commitments and act on customer insights.
Ability to synthesize & communicate local customer insights for planning.
Demonstrated strong commitment to integrity & compliance.
Develops excellence and courage to initiate, create, and effectively navigate ambiguity in action
Successful track record of navigating complex projects and influencing teams to deliver breakthrough.
Proven ability to proactively lead the thinking - connect, communicate, and lead by influence.
Effectively to implement strategies with internal/external stakeholders.
Active listening and empathy.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market ResearchBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)