Manager, GRC Technology, Metrics, and Automation
- Greece-Thessaloniki Chortiatis
- United States - New York - New York City
ROLE SUMMARY
Our Global Governance, Risk, and Compliance (GRC) team provides comprehensive blueprints for cybersecurity excellence by embedding governance, risk management, and compliance into every layer. The team is responsible for ensuring risk-based decision-making is used and that security, privacy, and regulatory compliance is integrated seamlessly with Pfizer’s organization.
We are seeking a Manager, Technology, Metrics, and Automation who will guide how the organization leverages data, automation, and technical platforms to advance security and risk management outcomes. The role oversees the design and governance of data pipelines, reporting systems, and automated workflows that ensure accurate, reliable, and timely information flows throughout the environment. By integrating technology solutions with operational processes, this role enables teams to monitor performance, identify systemic risks, and make informed decisions that strengthen organizational resilience.
ROLE RESPONSIBILITIES
Define and execute the technology roadmap for Cyber GRC tooling, aligned to enterprise risk priorities, regulatory requirements, and operating model maturity.
Partner with IT and platform teams on system upgrades, integrations, data feeds, and configuration enhancements.
Define and govern a comprehensive set of Cyber GRC metrics, KPIs, and KRIs that provide actionable insights into Pfizer’s GRC environment.
Ensure metrics are risk‑aligned, standardized, and decision‑useful, not just activity‑based.
Develop executive‑level dashboards for senior leadership, risk committees, and governance forums.
Identify and drive automation opportunities across Cyber GRC processes to reduce manual effort, improve data quality, and increase consistency.
Lead implementation of workflow automation, approvals, notifications, evidence collection, and reporting capabilities.
Ensure alignment between GRC data and enterprise data standards.
Partner with data/analytics teams to enable scalable reporting solutions (e.g., BI tools, dashboards, automation pipelines).
Serve as a key partner to Cybersecurity leadership, IT, Infrastructure, Cloud Services, Privacy, Quality, and Internal Audit.
Translate stakeholder needs into practical technology and reporting solutions.
Influence adoption and consistent use of GRC platforms across global teams.
Act as a key contributor during internal audits, external audits, and regulatory inspections, ensuring metrics and system outputs are defensible and traceable.
BASIC QUALIFICATIONS
Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience.
4+ years of experience in information technology or cybersecurity.
Ability to manage multiple priorities, work with cross-functional teams, and deliver high-quality outputs.
Strong experience with GRC platforms, reporting, and workflow automation.
Demonstrated ability to design metrics and dashboards that support executive decision‑making.
Strong stakeholder management and communication skills, including executive‑level presentations.
Experience operating in a highly regulated, matrixed enterprise environment.
Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.
PREFERRED QUALIFICATIONS
Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.
Demonstrated experience working in pharmaceuticals industry.
Professional certifications such as CISSP, CISM, CRISC, CISA, PMP, or similar.
Hands‑on experience with tools such as ServiceNow GRC, Archer, Power BI, Tableau, or similar.
Experience in large, complex, or regulated environments.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel as required by the business (less than 20% domestic and/or international)
Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
This role is NOT remote
Work Location Assignment: Hybrid
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Information & Business Tech
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)