Director, Digital Audit, Inspection & Continuous Improvement
- United States - Pennsylvania - Collegeville
- United States - New York - New York City

Our Purpose
Pfizer Digital
Benefits
ROLE SUMMARY
Our Global Cybersecurity Governance, Risk Management, and Compliance (CGRC) team provides comprehensive blueprints for cybersecurity excellence by embedding governance, CGRC, and compliance into every layer. The team is responsible for ensuring risk-based decision-making is used and that security, privacy, regulatory compliance and continuous improvement is integrated seamlessly with Pfizer’s organization.
The Director, Digital Audit, Inspection & Continuous Improvement role will be responsible for implementation and execution of the full range of CGRC services to Digital lines, partner with senior leaders of the organizations and engage with their leadership teams to develop and implement a comprehensive compliance strategy based on risk. The role will also serve as the point of accountability to ensure that appropriate proactive controls are established to manage risk and develop and implement remediation strategies to close any audit and inspection gaps. In addition, this role will serve as the champion for Creation Centers to ensure continuous improvement of global and division specific compliance processes and to ensure that the processes are efficient, straightforward and robust. This role supports audits and inspections directly and indirectly along with remediation actions and projects.
This position has direct reports.
ROLE RESPONSIBILITIES
This role will have the following primary responsibilities:
Provides guidance and direction aligned to existing or new developing strategies, regulations and technologies.
Accountable for the development, management, execution, and strategy for ensuring technology compliance with or demonstration of controls to manage overall Regulatory Compliance and Pfizer Policy requirements (e.g., GxP, SOX, Privacy, Security, SDLC, etc.).
Accountable for the development, implementation, and management of a repeatable Compliance strategy, solutions, services, and standards for initiatives within Digital and related technology areas supported by this role.
Works to ensure all customer activities address Regulatory, Privacy, Quality Standards and Security Risks. Manages risks of activities with senior management acceptance as appropriate.
Defines governance frameworks and operating models and drive organizational risk decisions.
Accountable for Enterprise compliance outcomes and able to influence VP-level and executive stakeholders
Leads transformation and capability development
In coordination with internal CGRC operations and the Digital Line organizations, identify and implement Performance Indicators, metrics and standard reports to drive compliance improvements. Report routinely to Digital lines and Quality on the state of compliance.
Provides CGRC consultancy and expertise to colleagues regarding regulatory compliance for technology solutions.
Provides strategic and operational CGRC consultancy to support implementation of technology.
Align CGRC strategies to the strategic direction and operational needs related to technology implementation.
In support of the development and delivery of Digital services and Digital supported solutions, provide risk management direction, compliance event management, periodic review, inspection readiness, and all other CGRC activities as needed in accordance with the Digital Process Framework.
Meet with respective Digital line leadership as presented in the CGRC engagement model; Attend program/project team meetings and engage with Senior Leadership in Digital, thebusiness lines, and external partners
Manage customer demand for CGRC services and performance of managed service provider for assigned Digital lines as required.
Drive the CGRC strategies to support the business model with internal and external processes.
Partner with Digital lines in projects representing compliance controls and risk management practices to effectively provide visibility to risks and regulatory requirements that must be addressed.
Participate in annual budget estimation for the required portfolio within assigned Digital lines.
Support operational activities including Solution Profiles, Compliance Event Management and Periodic Review deliverables, as required.
Assure audit and inspection awareness and preparedness and provide coaching and guidance as a compliance expert.
Interacts with auditors and inspectors as needed.
Support audits and inspections of Digital and technology (prior, during, and post); Work with Digital, business and external partners on the remediation of commitments and tracking of status
Continuously work to automate and simplify Digital and technology processes for streamlined impact.
Lead assigned CGRC efforts to address compliance gaps, conduct risk assessments and define and implement remediation plans.
Support the monitoring of Digital process execution to identify targeted continuous improvement efforts to improve operational process effectiveness and control execution.
Based upon monitoring of Digital process execution, lead targeted continuous improvement efforts to improve operational process effectiveness and control execution.
Assist with defined compliance-related strategic projects/initiatives and manage the associated records and activity tracking.
Support multiple compliance-related projects and initiatives simultaneously.
Conduct compliance investigations, as required.
BASIC QUALIFICATIONS
Bachelor's Degree required in a relevant discipline preferably within Information Security, Information Technology, Computer Science, Engineering or related majors.
8+ years of experience in the pharmaceutical or biotech industries supporting IT initiatives.
Experienced with working through a highly matrixed organization to support and drive key initiatives
Excellent Communication skills, capable of succinctly defining the problem and delivering options for addressing potential compliance gaps
Experience with implementing controls aligned to principles, and concepts of regulatory compliance, and of pharmaceutical regulations
Excellent understanding and working experience with compliance guidelines and regulations such as GMP, GxP, SOX regulations, and Domestic/International privacy and cybersecurity laws
Excellent stakeholder management skills and organizational skills
Ability to work independently and manage multiple priorities.
Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Frequently solves complex problems, within and outside own area of expertise and typically as part of a team across functions and divisions.
Actively shares knowledge across multiple functions. May establish a system to share knowledge across the organization by shaping knowledge management processes and systems
Highly self-aware, quick to establish trust, with a customer first mind set
Experience with directly and indirectly managing a team of diverse individuals
Highly motivated to learn and ingest knowledge across the digital technology spectrum
Highly diverse background in process improvement and deconstructing complex business processes
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel as required by the business (less than 20% domestic and/or international)
Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
This role is NOT remote
Work Location Assignment: Hybrid
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Information & Business Tech
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)
