Manager, PKI Engineer
- India - Chennai
ROLE SUMMARY
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
Pfizer’s CISO organization delivers proactive cyber defense for Pfizer global enterprise. Our mission is to secure all of Pfizer’s digital information assets ranging from our scientific breakthroughs to the manufacturing floor, and out to the patients we serve. We achieve this mission through a combination of world-class talent, top-tier technologies, industry leading best practices, and the promotion of a cybersecurity ownership culture across the company.
Public Key Infrastructure (PKI) and certificate lifecycle management are vital to Pfizer’s cybersecurity posture and operational resilience. The Manager, PKI Engineer, is responsible for developing, managing, and continuously improving Pfizer’s enterprise PKI environment, including Certificate Lifecycle Management (CLM), certificate renewal automation, and related security services.
This is a hands-on technical role responsible for supporting PKI technologies and ensuring secure, scalable certificate services across the enterprise. The role includes requirements gathering, technical design, development, testing, implementation support, operational oversight, and break/fix support for PKI services, partnering closely with the Service Manager, Operations Delivery Lead, internal customers, and technical teams.
The Manager will guide technical resources, help drive service improvements, and foster a culture where innovation, reliability, and security are central to how the team operates.
ROLE RESPONSIBILITIES
- Manage and support enterprise Public Key Infrastructure services, including Microsoft Certificate Authority multi-node PKI environments and certificate-related services.
- Design, develop, and deploy secure technology solutions that meet business requirements, technical specifications, defined procedures, and information security policies.
- Operate independently in complex or ambiguous situations to help deliver objectives across business units and technology teams.
- Integrate applications and third-party products with internal PKI services, including ongoing support, upgrades, and service enhancements.
- Partner with stakeholders to anticipate challenges, address concerns, and influence positive outcomes for the organization.
- Lead technical and operational activities within and across teams to ensure reliable service delivery.
- Collaborate with internal teams, customers, the Service Manager, and the Operations Delivery Lead to translate business needs into effective technical solutions.
- Develop and maintain reusable service patterns that support secure application integration and improved end-user experiences.
- Provide technical direction and oversight for contingent worker resources supporting service enhancements, operational improvements, and project delivery.
- Support 24x7 oversight of business-as-usual operations for critical PKI services.
- Lead or support Incident andProblem Management activities in alignment with ITIL practices.
- Serve as a trusted technical resource and mentor to help strengthen team capability and support organizational growth
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science or a related discipline.
- 4+ years of infrastructure support and management experience in an enterprise environment.
- Deep technical understanding of Public Key Infrastructure, including Certificate Authority, Registration Authority, Remote Key Management, Hardware Security Modules, and Security Worlds.
- Experience with digital signatures, including internally and externally provisioned certificates.
- 2+ years of technical experience leading the work of system administrators, operations support teams, architects, or software developers.
- Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment.
- Demonstrated ability to communicate complex technical material to non-technical stakeholders.
- Experience managing medium- to large-scale, global IT deployments of enterprise Identity and Access Management solutions.
PREFERRED QUALIFICATIONS
- 2+ years of experience in pharmaceutical or other regulated industry.
- Advanced security certifications.
- Software design and development experience in one or more languages such as Java, Python, or C++.
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)