AI Product Sr. Manager
- China - Shanghai - Shanghai
1. Role Summary
The AI Product Sr. Manager owns what and why of AI solutions — turning prioritized AI opportunities into clear product vision, backlog and success criteria that deliver measurable user and business value. The role represents the user and the business inside the acceleration engine, working closely with Forward Deployment Engineers to move ideas from opportunity framing to proof of concept and validated minimum viable products.
The AI Product Sr. Manager defines problems worth solving, prioritizes ruthlessly against value, and ensures every AI product is desirable, usable and adopted — then supports a clean transition to Digital & Technology (D&T) and Pfizer Innovation Center (PIC) for scale and sustainable ownership.
2. Key Accountabilities
- Own the product vision, scope and roadmap for assigned AI products, grounded in user needs and prioritized business value.
- Build and manage the product backlog, writing clear problem statements, user stories and MVP success criteria.
- Prioritize ruthlessly against value, feasibility and desirability, deciding what enters each building cycle.
- Partner daily with Forward Deployment Engineers to shape solutions, clarify requirements and accept completed work.
- Lead discovery with users and stakeholders — interviews, journey mapping and validation of desirability and usability.
- Define and track product metrics and adoption, using evidence to iterate or to inform scale or stop decisions.
- Support the acceleration-to-scale handover with D&T and PIC, ensuring validated products have clear ownership and adoption plans.
- Partner with the AIT Value & Performance Lead to connect product decisions to business cases and benefit tracking.
3. Required Capabilities & Competencies
(a) Critical Capabilities & Qualifications
- Product ownership and management: product vision, backlog, user stories, MVP definition and value-based prioritization.
- Discovery and user research: problem framing, journey mapping, desirability and usability validation.
- Working understanding of AI and agentic solutions sufficient to shape scope, feasibility and value with engineers.
- Agile delivery, product metrics, adoption measurement and evidence-based iteration. Agile and product certifications are preferred (e.g. CSPO / PSPO, CSM / PSM, and SAFe POPM or SAFe Agilist for scaled-agile environments).
- Bachelor’s degree or above in Business, Design, Computer Science, Engineering or a related discipline.
- 8+ years of total experience, 5+ years in product ownership, product management or digital delivery; pharma AI and transformation program experience is preferred.
- Ability to work across business, technology, data and governance stakeholders in a matrixed environment.
- Fluent Mandarin and professional English for global collaboration.
(b) Leadership Expectations
- Outcome ownership: connects decisions to measurable business, user, service and transformation outcomes.
- AI-first and enterprise-minded: applies responsible AI, reuse, architecture, security, privacy and scale principles appropriate to the work.
- POD collaboration: enables clear accountability, effective cross-functional execution and minimal handoff friction across peer teams and partners.
- Precision and learning: communicates clearly, documents decisions, uses evidence and telemetry and continuously improves delivery.
- User and value advocacy: represents the user and the business, keeping every product outcome-driven.
4. Key Collaboration
The role works within the AITO acceleration engine, partnering daily with Forward Deployment Engineers and with the AIT Value & Performance Lead on business cases. It engages China Business Units, Go-to-Market Transformation (GTMx) and Global Commercial Analytics (GCA) to shape demand and validate value, works with external vendors and solution partners on build options, and supports the acceleration-to-scale handover with Digital & Technology (D&T) and the Pfizer Innovation Center (PIC).
5. Measures of Success
- Clear, well-prioritized product backlogs with defined MVP success criteria.
- Proved ROI or business impact against product backlog priorities
- AI products validated for desirability, usability and value before scale decisions.
- Strong user adoption and measurable value from delivered products.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)