西中国销售培训经理-成都
- China - Sichuan - Chengdu
ROLE SUMMARY
This role acts as the Regional CET Manager for CFC Training, reporting to the China Regional CET Lead. The manager will deliver training programs directly in the field, including new hire training, MICS phase training, regional training, and BU training for CFC in their assigned region. They will conduct joint field calls with Regional Managers (RM) and District Managers (DM) to identify training needs and provide continuous training
The Regional CET Manager will collaborate with RMs, DMs, and MICS to develop tailored training solutions that address the unique needs of each region. Through daily field work, they will observe, diagnose, and identify training gaps and needs for capability building, providing inputs for the regional training strategy and plan. They will evaluate employees' knowledge on disease, product, and competition to ensure CFC is mastering product knowledge. Additionally, they will assess CFC HCP engagement skills, including communication skills and objection handling, to improve interactions with healthcare professionals (HCPs).
Furthermore, the Regional CET Manager will actively contribute as a member of the Regional Manager Leadership Team (RM LT), providing insights and support from the training and capabilities building function. They will provide monthly training activities and insights report dashboards to effectively track and measure training quality and impact. Lastly, they will collaborate with key stakeholders, including RMs, to ensure alignment and support for training initiatives.
ROLE RESPONSIBILITIES
Training delivery in the field: Deliver training programs directly in the field, including new hire training programs, MICS phase training programs, regional training programs, and BU training programs for CFC in the assigned region.
Field joint call with RM/DM: Conduct joint field calls with identified Regional Managers (RM) and District Managers (DM) to provide continuous training and support.
Develop Regional Training solutions and field work with RMs, DMs, and MICS: Collaborate with RMs, DMs, and MICS to develop tailored training solutions that address the unique needs of each region.
Training needs observation and identification: Through daily field work, observe, diagnose, and identify training gaps and needs for capabilities building, and provide inputs for regional training strategy and plan.
Assess knowledge: Evaluate the knowledge of employees on disease, product, and competition to ensure CFC is mastering product knowledge
Assess HCP engagement: Assess the CFC HCP engagement skills, including communication skills and objection handling, to improve their interactions with healthcare professionals (HCPs).
Contribute as RM LT: Actively contribute as a member of the Regional Manager Leadership Team (RM LT), providing insights and support from the training and capabilities building function.
Report Training Dashboard: Provide monthly training activities and insights report dashboard to effectively track and measure training quality and impact.
Key stakeholders: Collaborate with key stakeholders, including RMs, to ensure alignment and support for training initiatives.
QUALIFICATIONS
Bachelor's degree required; advanced degree preferred.
Minimum of 8 years of professional experience, with sales experience in a MNC pharmaceutical company being a must; prior Training delivery experience are preferred
Proven ability to provide effective field coaching to enhance the skills and performance of team members.
Demonstrated experience in assessing sales capabilities and developing training programs to enhance them.
Strong understanding of business operations and the ability to align training initiatives with business goals and priorities.
Expertise in developing tailored training solutions that address the unique needs of each region.
Strong passion for training and be interested in adopting up-to-date training trends/technology to daily training work
Strong communication and stakeholder management and cross-function collaboration skills
Be willing to travel to delivery training and field visit (~40% working time)
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales TrainingBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)