Senior Health Representative (VNVC - base Ho Chi Minh)
- Viet Nam - Ho Chi Minh
ROLE SUMMARY
The Senior Health Representative (SHR) Vaccine will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Senior Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.
The Senior HR Vaccine should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers. The Senior Health Representative/ Brand Communication Manager identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Account Management Executive/ Brand Communication Manager is responsible for developing and executing an effective account plan for each account
The Senior HR Vaccine is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.
ROLE RESPONSIBILITIES
1. Territory Management
Develop a customer database with detailed records of VNVC channel/ target organizations/ health care professionals, etc.
Evaluate, classify, and identify precise target customers. Prioritize potential territories.
Establish & maintain a close relationship with key accounts by ensuring company services meet their requirements.
Monitor market trends and competitor activity in assigned territory.
Collect and report Market intelligence to Supervisor & Marketing team.
2. Planning and organizing:
Utilize customer database for preparing weekly & monthly working plans, daily detailing calls, resource allocation plans, including virtual or onsite symposium for HCPs in accounts or direct-to-consumer marketing activities.
Analyses and understands the local environment, account business, and aligned Pfizer priorities to create Account Plans, and utilizes insights to create and execute value propositions of mutual benefit.
Develops and leads the Account Plan and coordinates the cross functional team, demonstrating highest level of teamwork and professionalism.
3. Business development
Develop new business opportunities with existing and potential clients.
Ensure good execution of all Sales & Marketing programs in assigned territory. Strictly track and provide feedback on the programs to upper levels.Implement effective daily sales calls, monthly key activities and maintain records. Address product complaints promptly.
4. Others
Well update product knowledge, as well as health care scientific backgrounds.
Manage Company and department reports in a timely and correct manner.
Ensure activities comply with the Company Business Code of Conduct and all local applicable laws within the scope of function responsibility.Carry special work as assigned by Management.
QUALIFICATIONS
Graduated from Pharmacy/Medicine University/College.
2- 3 years of experience on Field force
Curiosity and an entrepreneurial mindset.
Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.
Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.
Solid understanding of the digital space and a willingness to keep learning and upskilling.
Strategic thinking and planning to help customers see beyond the day-to-day.
Agility, adaptability to change and seasoned negotiation skills.
Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.
Able to connect with customers virtually and in person.
Can-do attitude and a work ethic underpinned by determination and commitment
Strong compliance mindset.
Not being subject to any of the following circumstances:
facing a criminal prosecution, serving a court’s sentence or ruling; being suspended from practice or doing works related to pharmacy under the court’s sentence or ruling; or
having limited legal capacity.
Good command in English is preferred.
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SalesBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)