Sr. Manager, Cloud & AI Engineer
- India - Mumbai
- India - Chennai
- Greece-Thessaloniki Chortiatis
ROLE SUMMARY
Join Pfizer Digital’s Commercial Creation Center & CDI organization (C4) to leverage cutting-edge technology for critical business decisions and enhance customer experiences for colleagues, patients, and physicians. Our team of engineering, data science, and AI professionals is at the forefront of Pfizer’s transformation into a digitally driven organization, using data science and AI to change patients’ lives, leading process and engineering innovations to advance AI and data science applications from prototypes and MVPs to full production.
As a Sr. Manager, Cloud & AI Engineer, you will own the cloud environments, backend services, CI/CD pipelines,LLMOpstooling, and observability infrastructure that enable fast, reliable, and secure AI product delivery.
You will partner with AI engineers, data scientists, and the enterprise platform team to ensureDecisionIQ'sinfrastructure is production-grade, scalable, and compliant. This role is for someone who thrives at the intersection of cloud engineering, backend development, and AI/ML operations — ensuring that the platform beneath the product is rock-solid.
ROLE RESPONSIBILITIES
1) Cloud Infrastructure & Backend Engineering
Design, build, andoperatecloud-native environments on AWS/Azure forDecisionIQ: compute, storage, networking, and security
Implement Infrastructure as Code (Terraform, Ansible, Helm) for reproducible, version-controlled environments
Develop andmaintainbackend services, APIs, and data pipelines that powerDecisionIQ'sAI features
Define and enforce architecture patterns: containerization (Kubernetes/Docker), secrets management, identity and access management, and security guardrails
Optimizecloud resourceutilization, cost, and performance across allDecisionIQworkloads
2)LLMOps& AI/ML Operations
Build and operateMLOps/LLMOpspipelines: experiment tracking, model registry, model deployment, monitoring, and rollback
Deliver LLM-as-a-Service capabilities for the team: API key management, usage optimization, cost tracking, and guardrails
Operationalize AI workflows including data pipelines, feature stores, model packaging, and inference serving
Partner with data scientists and AI engineers to accelerate model-to-production cycles with standardized tooling (MLflow,LangChain,Langfuse, SageMaker, Bedrock)
3) CI/CD, Testing & Observability
Own the CI/CD strategy: design andmaintainautomated pipelines (GitHub Actions) for build, test, and deployment across all services and ML workloads
Establish observability and reliability: implement monitoring (OpenTelemetry, Prometheus, Grafana, ELK), define SLOs, and drive operational excellence (DORA metrics, MTTR)
ChampionDevSecOps: embed security controls, automated compliance checks, and supply-chain integrity into all pipelines
Support test automation integration: ensure CI/CD pipelines enforce quality gates, coverage targets, and release readiness criteria
4) Team Contribution & Engineering Maturity
Contribute to a highly effective engineering team; mentor colleagues on cloud, DevOps, andLLMOpsbest practices
Drive engineering maturity through design docs, architecture decision records (ADRs),IaCreviews, and secure coding practices
Partner with enterprise Data and AI Platform teams to alignDecisionIQinfrastructure with corporate standards and shared services
Stay current with emerging cloud and AI operations technologies; evaluate and adopt tools that improve delivery velocity and reliability
This role covers a broad spectrum of skills and we encourage you to apply even if you meet partially.
BASIC QUALIFICATIONS
Bachelor's orMaster's degree in Computer Science, Engineering, or related field
7+ years in platform engineering, DevOps, cloud infrastructure, or backend engineering roles
Strong hands-on experience with AWS or Azure; Kubernetes/Docker; Terraform/Ansible/Helm
Proficiencyin Python and scripting (Bash); experience with backend service development and RESTful APIs
Hands-on experience with CI/CD pipelines (GitHub Actions, Jenkins) and Git-based workflows
Hands-on experience withLLMOpsand ML frameworks (LangChain,MLflow,Langfuse) and cloud AI services (SageMaker, Bedrock, Azure AI Foundry)
Expertisein observability and reliability tools (OpenTelemetry, Prometheus, Grafana, ELK) and secrets management (Vault, AWS Secrets Manager)
Demonstrated experience withDevSecOpsand secure SDLC practices
Familiarity with cloud-based analytics ecosystems (AWS, Snowflake)
Hands-on experience working in Agile teams, processes, and practices
Highly self-motivated; strong English communication skills (written and verbal)
PREFERRED QUALIFICATIONS
Advanced degree (MS/PhD) in Computer Science, Engineering, or related field
Experience withMLOpsplatforms (Kubeflow,MLflow; model registry/monitoring) and modern data architectures (lakehouse, distributed systems)
Background in performance/security testing, chaos engineering, and SRE practices
Experience in regulated/compliance-aware environments (GxP, HIPAA, SOC2)
Experience with serverless computing (AWS Lambda) and event-driven architectures
Certifications: AWS/Azure Professional, CKA/CKAD,HashiCorpTerraform, Security (CCSP)
Familiarity with BI backend concepts (Star Schema, Snowflake)
Please apply by sending your CV and a motivational letter in English.
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)