Packaging Supervisor
- Indonesia - Jakarta
Position Purpose
To provide direct support, supervision, and guidance to operators, ensuring packaging processes are executed in a compliant, safe, effective, and efficient manner. As a front-line leader, maintaining a strong leadership presence on the production floor is essential to driving team performance, ensuring commitments are met, and keeping colleagues engaged, focused, and aligned with operational goals.
Primary Duties
- Supervise daily operations to ensure compliance with Quality, Safety, and operational efficiency by:
- Ensuring packaging areas, equipment, and facilities are well-maintained, clean, organized, and safe.
- Ensure production processes meet standard lead times and output targets while optimizing Overall Equipment Effectiveness (OEE) through efficient resource utilization and continuous performance monitoring.
- Verifying critical processes in daily production, including line clearance, cleanliness verification, Lot Start-Up verification, In Process Control, and printing verification (Batch No., Manufacturing Date, Expiry Date, HET).
- Reviewing GMP documentation (e.g., batch records, logbooks) to ensure all activities follow approved procedures and are documented in accordance with Data Integrity and Good Documentation Practices (GDP) principles.
- Ensuring all personnel performing packaging activities are properly trained and qualified.
- Managing the procurement of manufacturing supplies in line with approved budgets.
- Develop and maintain GMP documentation, including:
- Master Batch Record,
- Standard Operating Procedures (SOPs), covering machine operation, cleaning, handling, and related activities in compliance with cGMP and Pfizer Quality Standard.
- Actively participate in:
- Gap assessments, deviation investigations, OOS/OOL/OOT analysis, and product complaints (including rework, complaint handling, and recall).
- Identifying root causes, implementing effective solutions, and preventing recurrence through CAPA execution.
- Ensure delivery of products that meet customer expectations by:
- Maintaining schedule adherence against the production plan.
- Ensing achievement of committed production volumes and targets.
- Support and participate in:
- Environmental, Health & Safety (EHS) programs
- Internal and external audits
- Validation and qualification activities
- Integrated Manufacturing (IMEX) initiatives, including continuous improvement and innovation
- Site-level projects
- Drive team engagement and promote effective communication within the team.
Minimum Requirements
- Bachelor’s degree in Pharmacy from a reputable university
- Minimum 3 years of experience in the pharmaceutical industry, particularly in manufacturing or packaging operations
- Strong interpersonal and communication skills
- Demonstrated people management experience
- Proven problem-solving and decision-making abilities
- Proficiency in written and spoken English and local language
- Ability to communicate effectively across departments and with external stakeholders, including regulatory agencies
- Strong organizational and project management skills
- Ability to work collaboratively in a team environment
- Proven ability to manage multiple priorities simultaneously
Preferred Qualifications
- Trained and/or certified in Six Sigma or Lean methodologies, with demonstrated application in process improvement initiatives
- Proficiency in SAP and serialization systems
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
ManufacturingBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)