People Experience Manager
- Viet Nam - Ho Chi Minh
Use Your Power for Purpose
At Pfizer, the People Experience division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Whether you are supporting our colleagues directly or working behind the scenes, your contributions will be vital in making Pfizer a place where everyone can thrive.
What You Will Achieve
In this role, you will:
- Drive headcount planning, org structure design/changes and support business leaders to plan year-round talent management processes including performance and workforce evaluation, development and succession plans
- Develop and influence the change in the organization: project plans, risk management, review impact of solutions for the business
- Shape a positive employee experience across various stages, from recruitment to retention.
- Act as coach and business partner to leaders and business teams, consult with all leaders to drive engagement and continuous improvement mindset in Pfizer's culture.
- Provide decision support through HR metrics
- Manage implementation of new systems, processes and programs such as Workday enhancements, portal enhancements and changes, etc.
- Participate in the ongoing review of HR processes and make recommendations for process efficiencies.
- Provide timely and effective coaching to all leaders and colleagues on HR processes and programs, driving utilization of on-line and Shared Services tools when appropriate.
- Support recruitment, onboarding, offboarding, and compensation activities, staying updated on labor laws and advising managers on personnel issues
- Ensure understanding, alignment and adherence to all Pfizer global and regional policies.
- Local policy design to align with changes in the market or local legislation, in collaboration with COEs and stakeholders.
- Management of compliance matters in alignment to internal policies.
- Work with HR Centers of Excellence on the required and ad hoc in-country projects and activities.
Here Is What You Need (Minimum Requirements)
- A BA/BS with 5+ years of experience
- Demonstrate business acumen, strategic and innovative thinking
- Extensive knowledge of effective HR procedures and policies
- Excellent consulting skills
- Ability to coach and build strong relationships with diverse individuals across the organization
- Proficiency in MS Office
- Experience in managing employee relations and union relations
Bonus Points If You Have (Preferred Requirements)
- Demonstrated ability in managing employee relations and union relations
- Understanding and integration of both internal and external business drivers
- Knowledge of financial metrics to drive talent outcomes for the business
- HR working experience in a multi-national organization
- Proven track record of promoting employee value proposition
- Experience in Change Management
- Strong interpersonal and communication skills
- Ability to work collaboratively in a team environment
- High level of emotional intelligence and adaptability
- Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

People ExperienceBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)