Senior Manager, External Vendor Management
- United States - New York - Pearl River
Our Purpose
Our Values
Pfizer Research & Development
Benefits
Why Patients Need You
At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.
What You Will Achieve
The primary mission of Clinical Immunology and High-throughput Operations (CIHO) is to develop and optimize high-quality, high-throughput immunoassays that are fit-for-purpose. CIHO then oversees the compliant execution of these assays to deliver high-quality clinical assay results to support Pfizer’s vaccine clinical research programs. As a member of the Vendor, Reagent, & Sample Logistics (VRSL) team, you will lead the management of clinical assay projects with external laboratories including academic institutions, government laboratories, and contract laboratories, both domestic and international. Your responsibilities will include the oversight of technology transfer of Pfizer-developed assays, clinical sample testing, monitoring of assay performance, assay investigations when needed, and providing general vendor oversight.
In addition, you will demonstrate comprehensive industry knowledge in order to work cross-functionally to identify and qualify new opportunities for collaboration and outsourcing of Pfizer clinical sample testing needs. You will be expected to maintain master testing plans, secure appropriate resource requirements, and provide financial guidance and oversight of the external laboratory budget for multiple programs of moderate complexity. You will leverage technical expertise across your own and related disciplines to interpret and communicate laboratory results and project status both verbally and in writing. You will utilize a positive work ethic, strong interpersonal skills, and be highly collaborative with groups both inside and outside of Pfizer as you may need to lead by influence rather than direct authority.
This position operates with limited supervision. Work and tasks are to be done in a compliant manner according to relevant SOP and GCLP/GLP/GMP guidelines, when required.
How You Will Achieve It
- Serve as a point of contact for various functional groups to manage Pfizer’s clinical sample testing and Pfizer-associated assays at external laboratories supporting VRD programs. Responsibilities include transfer of biofunctional, ligand-binding, serological, and diagnostic assays to external laboratories as well as oversight of staff training, assay documentation, and scientific and organizational leadership to the external laboratory leadership.
- Maintain a 12-month master testing schedule and provide financial guidance for outsourced activities.
- Routinely monitor assay performance at external laboratories.
- Actively contribute to assay investigations and problem solving that arise in routine and non-routine assay testing.
- Actively contribute to regulatory queries related to work performed at external laboratories.
- Evaluate, critique, recommend, and qualify external laboratories and/or their in-house assays for outsourcing of Pfizer clinical sample testing. Ensure that assays performed at external laboratories supporting Pfizer clinical studies are qualified or validated (as appropriate) and assay-associated tasks performed at external laboratories are done in a compliant fashion, in accordance with prevailing SOPs, and GCLP/GLP/GMP regulations, as appropriate.
- Leverage technical expertise across own and related disciplines to interpret and present experimental results; provide scientific, technical and management direction to external laboratory leaders and managers.
- Actively monitor industry trends, models, and processes for outsourcing and recommend improvements, enhancements, savings, and/or synergies to senior leadership for approval.
- Manage and oversee the generation of contracts and agreements with external laboratories, including, but not limited to, master service agreements, quality agreements, and scope of work documents.
- Help execute audits and manage productive collaborative relationships with external laboratories.
- Independently perform all aspects of work to support clinical and development studies with minimal support from direct supervisor.
- Effectively communicate experimental designs, strategy, and results verbally and in writing. Authors, reviews, and approves standard operating procedures (SOPs) and technical reports.
- Satisfactorily complete all GCLP/GLP/GMP and safety training in conformance with VRD & HCID requirements.
- Where applicable, perform job responsibilities in compliance with GCLP/GLP/GMP and all other regulatory agency requirements.
- Present experimental results at group and project meetings.
- Travel to external laboratories during the year may be required.
Qualifications
Must-Have
- PhD, Master’s, or Bachelor’s degree in microbiology, immunology, virology, biochemistry, or related discipline with 3 years (PhD), 5 years (Master’s) or 10 years (Bachelor’s) relevant experience.
- Strong verbal and written communication skills.
- Ability to design experiments, analyze and interpret scientific data.
- Strong attention to detail and commitment to operational excellence.
- Ability to work on multiple projects simultaneously.
- Proficient in Microsoft Office 365 applications.
- The ability to effectively design and execute laboratory experiments and communicate results both verbally and in writing.
Nice-to-Have
- Strong working knowledge of microbiology, immunology, vaccine research and/or assay development.
- Experience in the execution of clinical testing in support of clinical trials.
- Direct hands-on experience working in a regulated (GCLP/GLP/GMP) environment and familiarity with international regulatory guidelines is preferred.
- Familiarity with clinical trial execution and budget management.
- Professional working proficiency in Mandarin is preferred.
PHYSICAL/MENTAL REQUIREMENTS
- Ability to perform work while standing/sitting.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- This position may require weekend and evening work to meet critical business timelines.
- This position may require travel to scientific meetings, between Pfizer sites, to external laboratories, and other business-related travel.
Relocation support available
Work Location Assignment: On Premise
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Research & Development
Pfizer Research & Development serves as the beating heart of Pfizer's trailblazing product pipeline, the essence of our mission to bring life-changing medicines to the world.
With an unwavering commitment to innovation, we use a multidisciplinary approach that blends scientific expertise, cutting-edge technologies, and strategic collaborations, igniting a powerful engine that propels groundbreaking discoveries into life-saving treatments for patients in need.
Through our relentless pursuit of progress, we envision a future where cutting-edge medicines pave the way to healthier, happier lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)