Hybrid Health Representative, Oncology
- Philippines - Makati City
ROLE SUMMARY
This Hybrid Health Representative – Senior is responsible for the promotion of Pfizer’s products, platforms and services to address customer needs and achieve sales objectives.
The Hybrid Health Representative – Senior (HRS) will be the central contact in connecting customers within their accounts to therapies, platforms, and services that advance wellness, prevention, treatment, and cure to diseases within their assigned therapeutic area. Central to HRS's role will be the introduction of new & promoted medicines, innovative digital platforms, and Pfizer services that will help elevate the Health Care Professionals’ ability to provide patient care.
The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers.
The HRS will draw on knowledge and understanding of customers, the therapeutic area, the healthcare environment, Pfizer’s products, platforms, and service offerings to provide solutions to customer needs.
The HRS will create a Master Customer Work Plan that will consolidate relevant customer information including needs and preferences as well as Pfizer products, platforms, and services that can address these needs and preferences.
He should be proficient at planning and executing an effective relationship strategy and building / maintaining effective, long-term business relationships with customers in all levels including senior executives, key decision makers, and influencers. He will identify and prioritize Pfizer opportunities through a thorough understanding of customers’ business and strategic imperatives.
The HRJ is responsible for supporting their customers with their designated portfolio within a defined customer list.
ROLE RESPONSIBILITIES
The Hybrid Health Representative, Senior (HRS) is responsible for promoting and creating demand for products among assigned customers.
The HRJ will:
Deliver promotional science-based brand messages on product, disease conditions, and services that could support the HCP in meeting patient needs.
Act as key POC for seamless connection to Pfizer SMEs and resources
Be responsible for onboarding customers to new operating models and new platforms (e.g., Digital Engagement Portal)
Be knowledgeable of customer preferences for programs, content and channels to orchestrate an ideal customer experience through relevant content selection.
Regularly provide feedback to relevant Pfizer roles on customer preferences for programs, content, and channels.
Develop and regularly update a Master Work Plan (MWP) as source of relevant information and guideline in planning HCP engagements and program offerings.
Detail regularly to doctors and allied medical personnel (pharmacists, nurses, microbiologists and others) through face-to-face visits as well as through personal and non-personal virtual channels.
Implement promotional programs as cascaded by the commercial leadership and propose customer specific promotional programs as needed.
Achieve annual sales targets, customer reach, and call rates.
Adhere to company values and policies at all times.
QUALIFICATIONS
Curiosity and an entrepreneurial mindset.
Analytical skills to identify the connections between data, products, services and the needs of both Health Care Professionals and patients.
Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.
Solid understanding of the digital space and a willingness to keep learning and upskilling.
Strategic thinking and planning to help customers see beyond the day-to-day.
Agility, adaptability to change and seasoned negotiation skills.
Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.
Able to connect with customers virtually and in person.
Can-do attitude and a work ethic underpinned by determination and commitment
With a Professional License as a Medical Representative
With Valid Driver's License
Willing to be based in South Manila or Lower Laguna.
Area of Coverage: South GMA, South Luzon including Bicol and possible coverage in Mindoro and Palawan
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
SalesBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)