Vaccines Account Manager - Louisville, KY
- United States - Indiana - Remote
- United States - Ohio - Remote
- United States - Kentucky - Remote
Vaccine Account Managers (VAM) collaborate with Pfizer partners to grow appropriate use of Pfizer Vaccines and the overall immunization rates of organized customers by identifying shared objectives, aligning resources and deploying innovative solutions to achieve targeted clinical and business results. This is accomplished through identifying, prioritizing, and managing opportunities to affect access, immunization practices, programs, education, and processes that will increase the appropriate use of Pfizer vaccines. A VAM’s primary focus is to ensure access to the Pfizer vaccine portfolio by leading contract negotiations with assigned customers and to improve immunization rates through the development of productive relationships with key decision makers. Areas of customer focus include but are not limited to administrative and decision making roles of all levels at integrated health systems, large hospital systems, health insurance plans, state departments of health, county/city health departments, coalitions, military accounts (VA/DoD), advocacy groups/coalitions, and CBOs. Strong business acumen and a solid understanding of the complexities associated with the changing healthcare environment are critical to the VAM role in assessing how these changes affect the various customer segments we serve. VAMs must strictly abide by all company policies and applicable government regulations. Approximately 25%-50% travel is required based on geography.
ROLE RESPONSIBILITIES
• Form collaborative partnerships with decision-makers at large integrated delivery networks and medical groups to conduct needs assessments and deliver compliant solutions that will increase access and the appropriate use of Pfizer vaccines.
• Negotiate and manage contracts with targeted Integrated Delivery Networks, Medical Groups and Buying Groups. Enable such through collaboration with PCA contracting team and alignment to brand contracting strategy
• Develop productive relationships with decision makers at managed care organizations and other health plans to ensure access and the appropriate use of Pfizer vaccines and programs. This includes a clear understanding of the commercial, Medicaid and Medicare landscape as it relates to the availability of Pfizer vaccines.
• Develop productive relationships with State Department of Health Immunization Program Management to understand state policies and ensure the implementation of the appropriate tactics to maximize utilization of Pfizer Vaccines, decrease disparities, and improve overall immunization rates. This includes calling on the largest public (VFC & FQHC/RHC) clinics and practices in coordination with local and regional sales partners.
• Lead the local coordination of internal colleagues at targeted accounts through communication and collaboration to ensure alignment across various stakeholders to maximize opportunities and enable pull through of access opportunities with the Pfizer Vaccines Portfolio. Collaboration partners include but are not limited to vaccine sales, pharmacy, institutional sales, government relations, medical, PCA (Payer and Channel Access), IM, Oncology, I&I Account Management and marketing teams.
• Prioritize customers, opportunities and projects to maximize impact; leveraging all available data sets and stakeholder maps input to optimize decision making.
• Execute marketing programs across customer segments and present approved materials to deliver value added messaging in a compelling manner; developing and executing programs that are strategic in nature and may have near, mid, and long-term market and financial impact.
• Drive innovation and new approaches that help exceed BU business objectives by proactively engaging leadership
• Collaborate with across all customer facing teams (IM, Oncology, I&I, Gov’t Relations, Medical, IS, Pharmacy, BU KAM teams, etc.) to ensure the customer is prioritized by taking a one Pfizer approach
• Stay current and strategically align with the changing healthcare environment resulting from the implementation of the Affordable Care Act to include the application of health information technology and quality metrics. Understanding the impact this legislation has on access to pneumococcal and meningococcal immunizations across various customer segments and internal partners. Be a local expert on these areas and be ready to educate colleagues across Pfizer on insights gained.
• Provide the marketing and strategy teams with key local and customer specific insights that they can utilize in crafting new market-specific materials.
• Cultivate relationships and generate support from KOLs and organizational decision makers (public and private)
• Customers could include accounts with various scopes to include local, regional and national footprints.
• Maintain active customer plans and data sets via company planning resources (iPlan), actively maintaining and sharing such information with areas business partners
• Collaborate with local immunization panels, AAP & AAFP chapters, and coalitions to promote appropriate compliance with immunization practices
• Meet or exceed product performance objectives for assigned portfolio of vaccines. KPIs include, but are not limited to, vaccine portfolio utilization, Health IT / protocol development, contract closure and performance, and subjective peer and leader feedback, stakeholder maps, project management and account management skills.
• Demonstrate use of the commercial approach (PACE) and leverage resources and programs to continually develop capabilities (Developmental Pathways, VAM Vaccine Academy, Customer Roadmaps & Healthcare Landscape trainings, etc.)
• Demonstrate the following Pfizer Colleague Capabilities: Acts Decisively, Commits to “One” Pfizer, Grows Self, Seizes Accountability, Change Agile, Functional/Technical Skills, Peer Relationships, and Self-Awareness
QUALIFICATIONS
• BS/BA Degree Required, Master’s degree preferred
• 5-10 years of previous pharmaceutical, biotech, or medical marketing/sales experience with a proven track record of performance and meeting organizational goals.
• Prior team management and / or account management preferred or an IDP-aligned development role for account management with demonstrated leadership across peer and manager groups
• Demonstrated track record of assessing account needs and bringing relevant cross-functional appropriate tools and resources to drive performance
• Demonstrated advanced negotiation skills; contracting experience preferred
• Demonstrated track record of strong business acumen, problem solving, strategic thinking, and project management skills, as well as excellent planning and prioritization skills
• Demonstrated track record of strong leadership, cross functional leadership, collaboration and effective utilization of available resources to drive performance
• Demonstrated experience leveraging data and all available information to prioritize business opportunities
• Prior experience with vaccine or specialty products preferred
• Strong oral and written communication skills and proficient with Microsoft Office - Excel, PowerPoint, Word, & Outlook
• Candidate must live in or be willing to relocate to a location that is within a commutable distance to majority of assigned accounts as approved by the Vaccine Account Director and the National Account Management Lead
• Approximately 25%-50% travel is required
• Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details
Last Date to Apply: December 24, 2025
Candidate must live within 25 miles from the border of the territory including Louisville, KY, Lexington, KY, Southern OH, Southwestern, OH, & Southeastern, IN
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)