Recruiting Onboarding Delivery Associate
- Costa Rica - Escazu

Our Purpose
Our Values
People Experience
Benefits
Use Your Power for Purpose
At Pfizer, the Associate - Regional TA & Onboarding Delivery role centers around delivering an outstanding candidate experience. As part of the Candidate Experience team, you will join a dynamic team committed to attracting top talent and ensuring every candidate feels valued from the first interaction through onboarding and integration. We prioritize a welcoming and supportive environment, actively seeking ways to improve processes and resolve challenges so that candidates and new hires have a seamless, positive journey. By focusing on each individual's experience, we create a workplace that is inclusive and exceptional, ultimately advancing our mission to enhance patient care and organizational success.
What You Will Achieve
Facilitate talent acquisition by attracting high-quality candidates and streamlining their onboarding process, ensuring a positive experience for all new hires from initial contact through integration.
Serve as the primary point of contact for new hires and hiring managers to resolve onboarding questions and issues, including access to relevant tools, technologies, information and events.
Execute key operational components of recruitment and onboarding, such as job postings, generating and managing offer documentation, and handling pre-boarding activities.
Take ownership of all recruitment and onboarding administration assigned tasks and tickets and make sure that they are resolved efficiently and with a superior level of quality
Manage and track pre-hire contingencies and onboarding tasks to ensure compliance, timely completion, and a positive candidate experience.
Prepare, update, and verify the accuracy of employee records and onboarding data through reliable data entry practices, supporting audit readiness and regulatory requirements.
Execute key operational components of the end to end recruitment and onboarding processes including job posting, offer documentation generation and management, and pre-boarding documentation management
Ensure process alignment with country legal and privacy-related requirements, and deliver against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for recruitment and onboarding.
Identify areas for improvement in recruitment and onboarding processes, supporting the implementation of process enhancements by collaborating with the Regional Talent Acquisition Delivery Lead.
Develop and promote effective team collaboration and communication, operate within established procedures, and seek guidance as needed to uphold best practices and support organizational goals.
Here Is What You Need (Minimum Requirements)
A BA/BS with at least 1 year of experience, or an associate's degree with at least 4 years of experience, or a high school diploma (or equivalent) with at least 6 years of relevant experience is required for this role.
Proficiency in MS Office to handle tasks efficiently and seamlessly.
Strong written and verbal communication skills for effective collaboration and idea articulation.
A positive and continuous improvement mindset to adapt in ever-evolving situations.
Demonstrated capability to work as a compelling team member within a matrix environment.
Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
Strong organizational skills to coordinate workflow and handle documentation logistics.
Verbal and written fluency in English to facilitate clear communication and effective collaboration across teams.
Demonstrates customer orientation and delivers excellent customer service skills to ensure satisfaction and positive experiences.
At least 1 year of experience supporting recruitment and onboarding delivery processes for North America regions, ensuring smooth transitions and compliance with regional requirements.
Proficiency in MS Office to handle tasks efficiently and seamlessly.
Experience with Workday to manage recruitment processes and support recruitment and onboarding activities.
Strong written and verbal communication skills for effective collaboration and idea articulation.
Bonus Points If You Have (Preferred Requirements):
Ability to utilize various analytical tools effectively for informed decision-making.
Excellent interpersonal skills to foster collaborative relationships.
Problem-solving skills with a proactive attitude towards challenges.
Adaptability to changing environments and processes, demonstrating resilience and flexibility.
Experience in project management or coordination to support Talent acquisition initiatives.
Enthusiasm for continuous learning and professional development opportunities.
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
People ExperienceBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
People Experience
People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.
From benefits, compensation, recruiting, and onboarding to performance, growth, health, wellness, equity, inclusion, workplace, and communication, our focus remains firmly on elevating the overall experience of our people at every step.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)
