Senior Director, Health Answers by Pfizer Tech Lead
- United States - New York - New York City
ROLE SUMMARY
Background: Health Answers by Pfizer, is a new consumer health & wellness digital product developed in support of our Purpose Blueprint Big Idea 3.1, placing health information at people’s fingertips. Health Answers by Pfizer is powered by generative AI and provides up to date, relevant answers to any health & wellness question. It summarizes information from trusted and credible organizations that have high standards for maintaining a science-based approach and editorial independence. Consumers can ask any health or wellness question and get a clear answer. They can ask follow-up questions or choose from suggested ones, and it will retain the context of their prior question. If they want to dive deeper on a particular topic, they can scroll down for relevant articles, videos, and things to try at home. They can also easily connect with an expert when needed.
Job Overview: We are seeking a highly skilled and motivated Sr. Technical Director to join our Health Answers by Pfizer team. This role will be the tech lead on Health Answers by Pfizer. This person will work directly with the VP of Technology on Health Answers by Pfizer, the solution delivery leads and the delivery teams to architect new features, update existing features, choose technology strategies and bring innovative thinking and approaches. Must be at the forefront of Generative AI and software development.
ROLE RESPONSIBILITIES
- Technical Strategy: This role requires someone who is a technical visionary that is forward thinking and clear-headed. Must be able to:
- Anticipate upcoming technical needs
- Bring appropriate technical approaches
- Communicate the technical strategy effectively to stakeholders and delivery teams
- High Level Architecture: This role is the lead architect for a highly visible consumer product. Must be able to:
- Put together high-level technical architectures that both describe current and future state of Health Answers by Pfizer technical stack
- Drive decisions related to technical platform
- Vendor Management: This role is the face of Health Answers by Pfizer to multiple vendors, including both platform vendors and delivery vendors. Will be required to:
- Negotiate vendor and platform contracts and SOWs
- Procure the best technology in place to meet the needs of the team
- Program Leadership: This person will communicate all technology strategy to the Health Answers by Pfizer pilot in command and program stakeholders. Responsible for:
- Explaining technical decisions in ways that non-technical folks can understand
- Being highly collaborative with Product Lead and Pilot in Command
- Problem solving on the fly and thinking on their feet.
- Innovative Thinking: This person is responsible for bringing innovation and consistently needs to:
- Create novel solutions and champion out of the box ideas for solving technical, architectural and process challenges
- Have deep familiarity with Generative AI, AI agents, microservices and large-scale cloud architecture
- Delivery Management: This role includes the technical delivery team. Responsible for:
- Managing the delivery management function and teams
- Manage the delivery vendors
- This role is responsible for uptime on Health Answers by Pfizer, including:
- All underlying technical platforms (AWS, Azure, Cloudflare, Adobe, etc.)
- Monitoring via monitoring solutions (currently Dynatrace)
- Product Uptime:
- Working with on-call support teams when outages occur
BASIC QUALIFICATIONS
- Education:
- Bachelor's degree in Technology or a related field w/ at least 12 years of applicable experience
- A Master's degree is preferred
- Experience:
- Proven experience in software development, large-scale applications, Generative AI, or a related field.
- Experience in consumer digital products and associated technical project management roles is highly desirable.
- Analytical Skills:
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and translate it into actionable insights.
- Communication Skills:
- Strong communication and presentation skills.
- Ability to convey technical information to non-technical stakeholders effectively.
- Technical Skills:
- Strong proficiency in software development.
- Expert technical and solutions architecture centered on AWS.
- Deep Generative AI skill and experience using Generative AI within software applications.
- Collaboration:
- Ability to work collaboratively with cross-functional teams.
- Experience in managing and prioritizing multiple projects simultaneously.
- Experience leading cross-functional teams.
- Industry Knowledge:
- Stay up-to-date with the latest trends and best practices in Generative AI.
- Understanding of the consumer health and wellness or healthcare industry is a plus.
PREFERRED QUALIFICATIONS
- Master’s Degree
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Work Location Assignment: Hybrid
Last Date to Apply for Job: 1/12/2026
The annual base salary for this position ranges from $204,700.00 to $341,100.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)