Sr. Director, Citizen Development & AI Products
- United States - New York - New York City
ROLE SUMMARY
Background: Citizen Development is an exciting emerging area at Pfizer leveraging new AI tools to empower colleagues to create agents and apps quickly and easily. Focusing on no and low-code solutions, Citizen Development will empower non-coders to create novel solutions, helpful agents and powerful apps with minimal technical background or experience.
Job Overview: We are seeking a highly skilled and motivated Sr. Director Citizen Development & AI Products that will lead our efforts to create robust no and low-code tooling for non-coder colleagues to utilize. This role is responsible for the technical toolset, strategy and enablement of these innovative tools. They will also lead and communicate the vision and roadmap for Citizen Development at Pfizer.
ROLE RESPONSIBILITIES
- Technical Strategy: This role requires someone who is a technical visionary that is forward thinking and clear-headed. Must be able to:
- Anticipate upcoming citizen development needs
- Bring appropriate technical approaches
- Communicate the technical strategy effectively to stakeholders and delivery teams
- Communicate the vision to non-technical colleagues
- Articulate the boundaries of citizen development versus pro-code tools and traditional software development practices
- High Level Architecture: This role also must understand the ecosystem surrounding no and low-code AI tools. Must be able to:
- Put together high-level technical architectures that both describe current and future state of the Citizen Development ecosystem
- Understand and implement effective connection patterns, including MCP and other emerging solutions
- Drive decisions related to technical platforms and tools
- Leadership: This person will create and communicate the vision and strategy for Citizen Development. Responsible for:
- Explaining technical decisions in ways that non-technical folks can understand
- Being highly collaborative with leadership both inside and outside of Digital
- Problem solving on the fly and thinking on their feet.
- Innovative Thinking: This person is responsible for bringing innovation and consistently needs to:
- Create novel solutions and champion out of the box ideas for solving technical, architectural and process challenges
- Have deep familiarity with Generative AI, AI agents, APIs and cloud infrastructure
- Product Management: This role includes managing the product owners and technical leads. Responsible for:
- Managing the product owners for all products related to citizen development, connectors and related tools
- Work with vendors, platform providers and delivery teams to connect the ecosystem together
BASIC QUALIFICATIONS
- Education:
- Bachelor's degree in Technology or a related field w/ at least 12 years of applicable experience
- A Master's degree is preferred
- Experience:
- Proven experience in software development, large-scale applications, Generative AI, or a related field.
- Experience in consumer digital products and associated technical project management roles is highly desirable.
- Analytical Skills:
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and translate it into actionable insights.
- Communication Skills:
- Strong communication and presentation skills.
- Ability to convey technical information to non-technical stakeholders effectively.
- Technical Skills:
- Strong proficiency in software development.
- Deep Generative AI skill and experience using Generative AI within software applications.
- Strong understanding of non-developers, their use cases and how to apply no and low-code tools to them.
- Have a platform-as-product mindset, running citizen development tools as products.
- Proficiency in AI agentic tools such as Copilot and Copilot Studio
- Collaboration:
- Ability to work collaboratively with cross-functional teams.
- Experience in managing and prioritizing multiple projects simultaneously.
- Experience leading cross-functional teams.
- Industry Knowledge:
- Stay up-to-date with the latest trends and best practices in Generative AI.
- Understand app development, user experience and Generative AI development tools.
PREFERRED QUALIFICATIONS
- Master’s Degree
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Work Location Assignment: Hybrid
Last Date to Apply for Job: 1/12/2026
The annual base salary for this position ranges from $204,700.00 to $341,100.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)