Sr. Director, Enterprise Product Management
- United States - New York - New York City
ROLE SUMMARY
As the Sr. Director of Citizen Development and AI products, you are the strategic product leader responsible for a portfolio of low-code and no-code digital tools, including Copilot and Copilot Studio, Power Platform and Connectors. In this high-impact role, you are responsible for crafting and executing a clear, ambitious product strategy that inspires engagement and empowers colleagues globally across the organization to leverage our AI tools and techniques in their daily work. In addition, this role will actively engage with Digital and Technology’s AI Agentic Program. You will ensure that all agentic initiatives are strategically aligned with the overarching North Star objectives of the AI Agentic Program, driving coherence and maximizing organizational impact.
Your leadership will drive the adoption and evolution of AI-powered platforms, ensuring these solutions deliver measurable business value, foster innovation, and enhance operational efficiency. By collaborating with stakeholders and cross-functional partners, you will define the vision, objectives, and integrated roadmap for the Citizen Developer product group, championing best practices in product management and agile methodologies.
As a thought leader, you will proactively advance the organization’s AI capabilities, guiding teams to maximize the impact of automation and data-driven decision-making. Your commitment to a clear product strategy will be central to driving organizational change, aligning technology with business goals, and empowering every colleague to innovate through citizen development.
ROLE RESPONSIBILITIES
Define and execute the long-term vision, objectives, and integrated roadmap for low-code/no-code and AI-powered digital products, aligning business and technology strategies to drive citizen development and productivity.
Lead product strategy and product management practices for the Product Group, collaborating with digital, operations, and business stakeholders to shape demand and deliver outcomes.
Advise and guide product teams (Product Managers, Product Owners) to translate vision and customer needs into actionable product and feature requirements, with a focus on AI enablement and automation.
Champion the adoption and integration of Copilot, Copilot Studio, and other low/no-code platforms, ensuring solutions are scalable, secure, and compliant with regulatory requirements.
Manage the development and review cadence for the Product Group, driving Quarterly Business Reviews (QBRs) and ensuring alignment of the technology landscape and integrated roadmap across all products within the group.
Track and report key metrics (e.g., Objectives & Key Results, user satisfaction, product performance, team health, product management maturity), focusing on business value realization throughout the product lifecycle.
Engage with AI Agentic Program to ensure that all agentic initiatives’ Objectives and Key Results (OKRs) are aligned with the broader North Star of the agentic program, fostering synergy and unified progress across the program.
Act as a thought leader and subject matter expert in AI, automation, and citizen development, staying abreast of industry trends and innovations, and proactively presenting new ideas to expand solution space.
Facilitate open communication and collaboration, building trust and alignment with business stakeholders, technical teams, and end users.
BASIC QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline
10+ years of product management or related experience, including direct leadership of digital product portfolios
Demonstrate hands-on expertise and expertise in AI, automation, and low/no-code platforms (e.g., Power Platform, Copilot, Copilot Studio), with proven success in driving adoption and measurable business value from AI-powered solutions
Advanced understanding of AI/ML concepts, including experience with large language models (LLMs), generative AI, and responsible AI practices.
Track record of integrating AI capabilities into citizen development tools to enable automation and data-driven decision-making.
Experience developing and leading Product Managers and Product Owners in the creation and execution of product visions, strategies, and integrated roadmaps that achieve ambitious goals and outcomes at scale
Advanced knowledge of Agile/Lean Development methodologies
Ability to collaborate with and influence cross-functional leaders and technical teams
Passion for creating user-centric digital and interactive experiences, leveraging data-driven insights and design thinking
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Advanced degree (MBA, MS, or PhD) in Computer Science, Engineering, Business, Data Science, or a related discipline
Prior experience in complex, regulated environments (pharmaceutical or healthcare experience)
Certification in Agile, Scrum, Lean, Product Management or Microsoft Power Platform
Experience driving organizational change and digital transformation
Exceptional communication skills and stakeholder management, with ability to align the organization on complex technical decisions
Active coach and mentor, committed to growing and maximizing the potential of product teams, with a focus on building high AI IQ and digital skills
Experience in managing geographically distributed teams
Work Location Assignment: Hybrid On-Premise
Relocation support available
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)