Senior Manager, Product Owner
- India - Mumbai
ROLE SUMMARY
The AI Acceleration (AIA) function within the Chief Marketing Office (CMO) is the single, business-led engine that owns the design, delivery, and scale-up of priority AI capabilities across Commercial. AIA works in tight collaboration with various Pfizer functions to deploy and maintain production-grade AI solutions that simplify how we work and drive measurable value across all processes.
As a Product Owner in the newly formed AIA team, you will be a strategic bridge between business stakeholders and technical teams within the AI Accelerator. This role is critical in ensuring that AI and data-driven solutions are aligned with real-world business needs, particularly in complex healthcare environments across the US Commercial Organization. The Product Owner will lead the translation of business challenges into actionable AI use cases, enabling impactful innovation
Role Responsibilities
Product alignment: Partner with US leads to understand business strategic objectives to help liaison across capability interfacing with UI/UX designers, cross CMO channel teams, data teams and development teams to define end-to-end requirements for Commercial capabilities to provide clarity on objectives, value drivers, and success criteria
Requirement translation: Elicit and structure requirements from the product leads to convert them into actionable inputs and outputs for the user stories and acceptance criteria for technical and product teams
Roadmap alignment: Partner with PMO to understand strategic business goals and priorities, working to support roadmap across agent product management team, engineering teams and digital initiatives aligned to measurable outcomes
Workflow redesign: Align with product and business stakeholders on adoption metrics, process workflow adjustments to communicate solution value, impact, and readiness for new ways of working
Performance tracking & feedback review: Partner with product and data teams to define and track performance metrics post-deployment to ensure delivery of business value and continuous improvement and adoption of key stakeholders
Testing & validation: Partner with development and QA teams and help develop evaluations as business SMEs to validate that solutions meet business expectations before launch
Communication adoption reviews, ensuring alignment across teams
Culture & collaboration: Foster a culture of clarity, transparency, and collaboration across business and technical teams to enable seamless delivery
Create and execute the project plan across business requirements to product timeline to ensure timely launch plan & iteration implementation
Align with governance: confirm data access, model/feature approvals, risk controls, and compliance requirements before build
Triage and resolve user issues; communicate updates and workarounds
Lead user adoption strategies, onboarding, training and feedback loops
BASIC QUALIFICATIONS
Bachelor’s or master’s degree in business, Life Sciences, Health, or Data Science related field.
9+ years of experience in business analysis, data science, strategy, or digital transformation, preferably in healthcare or life sciences.
Proven experience working with AI/ML teams and translating business needs into technical requirements.
Proficiency in project management tools (e.g., Jira, Confluence, MS Project).
Excellent communication, facilitation, and stakeholder management skills.
Strong knowledge of agile methodologies and DevOps practices.
Preferred Qualifications:
Experience in pharmaceutical or healthcare technology environments.
Experience synthesizing HCP journeys, brand strategies, segmentation and content intelligence
Knowledge of commercial datasets (IQVIA, Veeva, Salesforce CRM, marketing automation tools)
Exposure to Medical-Legal-Regulatory (MLR) workflows
Familiarity with Generative AI, Agentic AI, RAG, LLM based products
Familiarity with compliance standards such as GxP, HIPAA, and data privacy regulations.
Knowledge of enterprise workflow tools – Salesforce, ServiceNow, SAP, Veeva etc
Demonstrated success in deploying AI or ML solutions in production environments.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business TechBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)