Senior Manager, Technical Lead
- India - Mumbai
ROLE SUMMARY
The AI Acceleration (AIA) function within the Chief Marketing Office (CMO) is the single, business-led engine that owns the design, delivery, and scale-up of priority AI capabilities across Commercial. AIA works in tight collaboration with various Pfizer functions to deploy and maintain production-grade AI solutions that simplify how we work and drive measurable value across all processes.
As a Technical Lead in the newly formed AIA team, we are looking for a hands-on solution architect to lead the design and implementation of end-to-end agentic AI solutions at enterprise scale. This role requires expertise across AI architecture, cloud engineering, data platforms, MLOps/LLOps and product thinking. The ideal candidate should be comfortable engaging directly with business stakeholders, translating ambiguous needs into technical solutions, developing MVPs and guiding engineering team toward scalable delivery.
Role Responsibilities
Solution Design & Architecture
Architect enterprise-grade AI solutions integrating LLMs, RAG, autonomous agents, vector search, orchestration frameworks, APIs and UI layers
Implements scalable E2E AI pipelines- data-> semantic layer-> embeddings-> vector DB-> inference-> monitoring
Own architecture documentation, solutions diagrams and technical decision logs
Act as player coach-able to prototype agents, build POCs and guide engineering teams production systems
Cross-Functional Collaboration
Partner with Product Owners, Data Scientists, Engineers, and Business Stakeholders to translate requirements into technical solutions.
Facilitate workshops and design sessions to gather insights and co-create technical solution blueprints.
Ensure integration of AI solutions with existing enterprise systems and data environment. Push boundaries of technical innovation at the enterprise level.
Technical Leadership & Governance
Define and enforce architectural standards, best practices, and design patterns for AI and digital health solutions.
Set the standard for and lead technical reviews, risk assessments, and design validations.
Ensure solutions adhere to data privacy, security, and regulatory requirements (e.g., HIPAA, GDPR, ANVISA, COFEPRIS).
Ensure security, scalability, privacy safeguards, hallucination risk control and responsible AI implementation
Establish guardrails for model usage, evaluation metrics, monitoring and fallback plans
Innovation & Emerging Technologies
Stay abreast of emerging AI technologies, platforms, and trends relevant to healthcare and life sciences.
Evaluate and prototype new tools (e.g., LLMs, federated learning, edge AI) for potential adoption.
Drive innovation by identifying opportunities for AI to enhance patient outcomes, operational efficiency, and market differentiation.
Documentation & Knowledge Management
Develop and maintain comprehensive architecture documentation, including diagrams, data flows, and technical specifications.
Create reusable solution templates and reference architectures for future projects. Develop platform strategies to empower teams with consistent and re-usable patterns
Contribute to internal knowledge bases and technical communities of practice.
Vendor & Partner Engagement
Assess and manage relationships with external technology vendors, cloud providers, and implementation partners.
Lead technical due diligence and integration planning for third-party AI solutions.
Ensure vendor solutions align with internal architecture and compliance standards.
BASIC QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, data Science or related field.
9+ years of relevant experience in AI/ML/Data/SaaS engineering roles with 2+ years in architecture capacity
Proven experience in designing and deploying AI solutions in healthcare or regulated industries.
Deep understanding of cloud platforms (e.g., Azure, AWS, GCP), microservices, APIs, and data engineering.
Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch), MLOps, and model lifecycle management.
Hands-on experience with
Data Tech: Snowflake/Kafka/Spark
APIs & Microservices: Python, FastAPI, REST
MLOps/LLMOps: MLflow, Vertex AI
LLMs, RAG, LangGraph/OpenAI
Excellent communication, stakeholder management, and analytical skills.
Strong knowledge of agile methodologies and DevOps practices.
Preferred Qualifications:
Master’s degree or PhD in Computer Science, Data Science, or related field.
Experience in pharmaceutical or healthcare technology environments.
Experience with Agentic AI frameworks (CrewAI, AutoGen, Hugging Face agents, OpenAI workflows)
Familiarity with compliance standards such as GxP, HIPAA, and data privacy regulations.
Knowledge of enterprise workflow tools – Salesforce, ServiceNow, SAP, Veeva etc
Demonstrated success in deploying AI or ML solutions in production environments.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business TechBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)