Sr. Manager, L&D Products Engineering Lead
- United States - New York - New York City
Use Your Power for Purpose
At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives.
What You Will Achieve
The L&D Products & Services team is responsible for driving innovation and delivering Pfizer’s Learning Technology Ecosystem, empowering learners to succeed today and prepare for tomorrow through engaging, impactful experiences that accelerate business outcomes. With a focus on Learner Experience, Content Owner Experience, and Learning Insights, the team is actively exploring how artificial intelligence (AI) and agentic technologies can reshape learning, content creation, and management—enabling more personalized, adaptive, and effective solutions for all stakeholders.
The L&D Product Engineering Lead provides hands-on technical leadership to realize the strategic vision for the Learning Technology Ecosystem. In this capacity, this role leads the implementation and integration of advanced AI capabilities, ensuring that innovative technologies are thoughtfully embedded into products and processes. By collaborating with Product Managers and stakeholders, the Lead fosters a culture of continuous improvement and positions the ecosystem to deliver transformative experiences for learners, content owners, and leaders.
This role guides a team of technical experts, ensuring delivery of enterprise applications using industry best practices and Agile methodologies. This role will lead and mentor a team including solution engineers, architects, technical support teams and vendor partners to deliver and maintain best-in-class learning solutions. They will collaborate with other development teams and/or support functions, prioritize work, support performance evaluation, and remove roadblocks.
This role will collaborate closely with Product Managers and stakeholders to deliver the Technology EcoSystem vision and roadmap.
In this role, you will:
Lead technical strategy, architecture, development and support for the Learning Technology Ecosystem, ensuring alignment across products and teams, and proactively integrating emerging AI and agentic technologies to advance the platform’s capabilities.
Contribute to strategic vision and roadmap to forge a new path for the Learning Technology EcoSystem
Identify and implement process and product improvements, including the adoption of AI-driven solutions, to enhance the learner and content owner experience.
Manage and mentor a team of technical experts (solution engineers, architects, technical support, and vendor partners), fostering a culture of innovation and continuous learning in AI and advanced technologies.
Collaborate with product management, enterprise/data architects, and business analysts to envision, plan, and engineer solutions that leverage AI for greater personalization, automation, and insight.
Drive adoption of Agile/Lean Development and DevOps practices to streamline development processes, while exploring how AI can optimize workflows and accelerate delivery.
Track metrics and build reports to measure progress against objectives and key results
Manage dependencies and coordinate with other delivery teams (web/app/dashboard), ensuring AI initiatives are harmonized across the ecosystem.
Apply compliance requirements and ensure documentation, system configuration, and compliance activities are up to date.
Provide input to senior management decisions that impact business direction within the Sub Business Unit/Sub Operating Unit, advocating for innovative approaches.
Embraces a growth mindset in helping develop team members capabilities as technology and platform evolves
Here Is What You Need (Minimum Requirements)
BA/BS with 6+ years of experience or MBA/MS with 5+ years of experience or PhD/JD with 1+ year of experience or MD/DVM with any years of relevant experience
Familiarity with user experience design principles and processes
Strong people management experience, coupled with excellent organizational and communication skills
Deep experience with Learning Management System and compliance requirements
Experience contributing to and executing product visions, strategies, and roadmaps.
Strong communicator with excellent written and verbal skills.
Agile/Lean Development & DevOps knowledge or experience.
Demonstrated leadership, accountability, and organizational skills.
Ability to work independently and build strong relationships across teams.
A curious and highly motivated self-starter who can work effectively across cross-functional teams and can independently drive progress toward completion with proper planning and management
Passion for creating user-centric digital and interactive experiences
Up to date and knowledgeable about the latest trends, innovations and best practices in the digital space and AI
Bonus Points If You Have (Preferred Requirements)
Familiarity with the pharmaceutical industry
Experience in leading cross-functional teams
Strong analytical and problem-solving skills
Ability to manage multiple projects simultaneously
Excellent interpersonal and negotiation skills
Ability to foster a collaborative and inclusive team environment
Strong leadership skills with the ability to influence and drive change
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Experience in a leadership role, developing and implementing strategic initiatives.
Experience leading teams and building talent for current and future needs.
Experience designing, developing, or implementing workplace solutions.
Certification in Agile and Scrum development practices is a plus.
Experience in product design, data & analytics, and managing distributed teams.
Strong communication skills with ability to align the organization on complex technical decisions
Active coach and mentor focused on team growth.
Demonstrated ability to produce positive outcomes working in matrixed teams that span multiple functions
Experience in managing geographically distributed teams preferred
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
Ability to perform complex data analysis
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional additional hours in the evening or weekends as necessitated by workload, project timelines, critical support issues, or meetings with global vendors and peers.
Domestic and International travel up to 20%.
Other Job Details:
Last Date to Apply for Job: February 19, 2026
Work Location Assignment: Hybrid. Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Digital
Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.
With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.
By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)