Manager, AI/ML Engineer
- India - Mumbai
ROLE SUMMARY
The AI Acceleration (AIA) function within the Chief Marketing Office (CMO) is the single, business-led engine that owns the design, delivery, and scale-up of priority AI capabilities across Commercial. AIA works in tight collaboration with various Pfizer functions to deploy and maintain production-grade AI solutions that simplify how we work and drive measurable value across all processes.
As a AI engineer in the newly formed AIA team, you will design, build and deploy AI agents that automate workflows, enhance decision-making, and enable intelligent user interactions across the enterprise. This role will focus on integrating multi-agent frameworks and ensuring scalable, ethical, and high-performance agent-based systems.
Agentic AI & LLM development
Design, build and optimize LLM-driven agents, multi agent systems and autonomous AI workflows
Develop domain-specific toolkits, prompt pipeline and agent orchestration logic
Implement safety, guardrails, fallback patterns and hallucination control strategies
RAG & Knowledge Creation
Architect and implement retrieval-augmented generation pipelines with embeddings, vector search and metadata filtering
Work closely with data engineering to build semantic layers, knowledge graphs and ontology aligned datasets
Fine-tune and adapt LLMs using domain-specific knowledge while ensuring compliance
Model Engineering & MLOps/LLMOps
Develop and tune ML/LLM models
Build robust model pipelines for training, evaluation, deployment and monitoring
Implements LLMOps practices-lineage, versioning, bias/hallucination evaluation, prompt testing and runtime monitoring
Integration and Application Development
Develop APIs, microservices and agent endpoints for enterprise integration
Utilize cloud infrastructure (Azure/AWS/GCP) and MLOps frameworks for continuous delivery.
Ensure code quality, testing, and maintainability through best development practices. .
Continuously optimize performance and cost efficiency of AI systems.
Collaboration & Innovation
Partner with Business Translators, UI/UX, and Change Management teams to translate needs into deployable AI solutions.
Evaluate new technologies and frameworks that enhance automation or predictive insights.
Drive innovation through hackathons, proof-of-concepts, and partnerships with vendors.
Promote a culture of responsible AI, ethics, and compliance
BASIC QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, or related field.
5+ years of relevant experience in AI, software, or data development.
Experience with agentic orchestration frameworks (e.g. Langchain), Vector databases (e.g. pinecone), embedding models, RAG architecture, and LLM principles.
Proven leadership in managing technical teams and delivering enterprise-scale projects.
Strong knowledge of agile methodologies and DevOps practices.
Preferred Qualifications:
Master’s degree or PhD in Computer Science, Data Science, or related field.
Experience in pharmaceutical or healthcare technology environments.
Familiarity with compliance standards such as GxP, HIPAA, and data privacy regulations.
Demonstrated success in deploying AI or ML solutions in production environments.
Understanding of commercial analytics, medical content and scientific knowledge workflows
Familiarity with prompt evaluation frameworks
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Marketing and Market ResearchBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)