Global Business Excellence Lead
- Europe - Any Pfizer Site
- United States - Illinois - Lake Forest
- United States - Pennsylvania - Collegeville
- United States - New York - New York City
- Australia - New South Wales - Sydney
- United States - Florida - Tampa
- North America - Any Pfizer Site
ROLE SUMMARY
The Global Business Excellence Lead is responsible for leading a global business excellence team focused on strengthening commercial performance across US and Ex-US markets through insights, tools and best practices.This role and their team will be responsible for close partnership with leaders in our global markets to understand advanced analytical and best practice needs to deliver on GH&B goals.They will also work to harmonize consistent process effectiveness and excellence across all GH&B departments as well as manage and lead implementation of enterprise-wide culture initiatives.
ROLE RESPONSIBILITIES
Lead a team to effectively:
- Translates global commercial effectiveness strategies into market-ready solutions tailored to diverse market needs
- Commercial lead for complex projects leveraging artificial intelligence, machine learning, web bots, databases, etc. and gain a deeper understanding of the GH&B market, identify trends and opportunities, forecast future outcomes, to support data-driven business decisions that improve efficiency and drive strategic growth
- Represent business needs in ideating, designing and deploying intuitive dashboards that transform raw data into meaningful reports, tailored to meet the unique needs of the GH&B organization to help make informed decisions quickly.
- Develop sound business cases related to technology business decision projects, detailing the benefits, drawbacks, resources and needed budget
- Work closely with the Commercial Innovation and Excellence Director to articulate commercial business needs, so they can effectively operationalize in digital development.
- Supports GTM optimization, sales execution, and decision-making through data-driven insights
- Evaluate digital assets to ensure optimal colleague experience steeped in deep business and customer insights.
- Diagnose performance trends using analytics to inform resource allocation and commercial decision-making
- Collaborate with cross-functional teams (Commercial, Medical, Portfolio, Digital) to drive integrated market execution
- Embed commercial best practices across markets and support improvements to sales execution and GTM models
- Manage and lead implementation of enterprise-wide culture initiatives.
BASIC QUALIFICATIONS
Bachelor’s degree required, MBA preferred
8-10 years of broad experience in the generic pharmaceutical industry with strong history of achievement and performance
- Track record of direct team leadership with accountability for complex outcomes, operating effectively in a matrix environment and driving change with urgency.
- Demonstrated ability to develop and execute innovative ideas, make decisions with imperfect information, and drive implementation.
- Ability to translate complex topics into clear, compelling narratives and effectively bridge technical and business teams.
- Deep understanding and expertise in the Hospital & Biosimilar markets
- Demonstrated development and implementation of large continuous improvement initiatives leading to improved operational and financial results
- Intellectual rigor and flexibility/tenacity to identify and manage strategic trade-offs
- Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team
- Excellent verbal/written communication, listening and presentation skills; ability to pull together information from multiple (sometimes disparate) sources and synthesize it in a manner that allows users to more clearly understand
- Evidence of strong influence/negotiation prowess and relationship management capabilities; proven ability to build cross-functional relationships both laterally and hierarchically across the organization
- Demonstrated ability to work on multiple critical and complex projects with a wide-ranging group of constituents; proven track record of being able to prioritize and achieve successful outcomes; ability to multi-task and meet tight deadlines
PREFERRED QUALIFICATIONS
MBA preferred
Portfolio management experience
Business Development experience
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
OTHER JOB DETAILS:
- Last Day to Apply: April 6th, 2026
- Work Location Assignment: Hybrid, 2-3 days onsite/week, US or Global Commercial Pfizer site required (per Pfizer’s Log in for Your Day Policy).
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)