Associate, Candidate Experience
- India - Mumbai
Use Your Power for Purpose
Our Candidate Experience team is composed of dedicated, solution-oriented, and agile colleagues who think big and challenge the status quo to create space for meaningful work. Your diverse perspectives and experiences will help shape our workforce. Whether you are in talent acquisition attracting the best candidates, a Generalist, or a People Experience Business Partner supporting our colleagues, or working behind the scenes, we all play a part in achieving the same goal: making Pfizer an inclusive and amazing workplace for everyone.
Role Summary
The Candidate Experience Associate will supportbusiness expansion in India by driving focused recruiting and sourcing for the assigned vertical owning end-to-end candidate coordination, onboarding, internship operations, vendor management, and compliance processes.
This role will act as the India SPOC for colleague, intern, and vendor team office onboarding, manage interview scheduling, maintain high-quality talent data, and ensure audit-ready documentation and scalable workforce operations.
The position blends sourcing enablement with operational excellence and is not a traditional requisition delivery role.
What you will achieve/Key Accountabilities
1. Exclusive Sourcing and Recruiting for Business Vertical
• Own targeted sourcing activities for the designated business vertical
• Own targeted recruiting activities for the designated business vertical
• Build proactive talent pipelines aligned to business growth plans
• Partner with hiring managers to understand evolving skill needs
2. Interview Scheduling & Candidate Coordination
• Manage end-to-end interview scheduling across stakeholders and time zones
• Coordinate panels, calendar management, interview logistics, and feedback flow
• Ensure a smooth, professional candidate experience throughout the interview process
3. Colleague, Vendor & Intern Onboarding (Primary Ownership)
• Serve as India SPOC for onboarding all colleagues, vendor staff, and interns
• Lead onboarding of approximately 40 vendor resources in Semester 1, plus intern cohorts
• Own full onboarding lifecycle including documentation, compliance, system access, induction, and Day 1 readiness
4. Internship Operations & Program Coordination
• Manage internship operations across functions
• Coordinate onboarding, compliance, engagement timelines, and records for interns
• Partner with managers to ensure intern readiness and experience
5. Vendor Management & Governance
• Act as central point of contact for staffing partners
• Track vendor performance, SLAs, onboarding quality, and responsiveness
• Drive consistency and accountability
6. Invoice Processing & Audit Documentation
• Manage vendor invoice coordination and approvals
• Maintain complete onboarding, intern, and vendor documentation for audits
• Ensure compliance with internal controls
7. Candidate Data & Reporting
• Maintain accurate candidate, onboarding, vendor, and intern data in TA systems
• Track pipelines, interview progress, onboarding status, and operational metrics
• Prepare reports for leadership reviews and workforce planning
8. Stakeholder Experience & Process Excellence
• Provide regular updates on sourcing pipelines and onboarding progress
• Proactively resolve issues and risks
• Build standardized onboarding playbooks and continuous improvements
Required Experience & Skills
• MBA with minimum 3 years/ Graduate with 6+ years of Talent Acquisition or Operations experience
• Experience in sourcing coordination, onboarding operations, talent operations, or HR coordination
• Strong scheduling, stakeholder management, and execution skills
• High attention to data accuracy, compliance, and documentation
• Ability to manage high-volume processes efficiently
• Vendor management and finance coordination exposure
• Excellent communication and service mindset
Bonus Points If You Have (Preferred Requirements)
•Demonstrated knowledge of strategic sourcing strategies
•Experience in an external recruitment role
•Ability to deliver results that have a significant medical impact
•Strong customer service orientation
•Self-starter who is accountable and driven by a sense of urgency
•Strong problem-solving skills
•Ability to work independently and as part of a team
•Flexibility and adaptability in a fast-paced environment
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
People ExperienceBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
People Experience
People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.
From benefits, compensation, recruiting, and onboarding to performance, growth, health, wellness, equity, inclusion, workplace, and communication, our focus remains firmly on elevating the overall experience of our people at every step.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)