Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology
- United States - California - La Jolla
- United States - Illinois - Lake Forest
- United States - Washington – Bothell
- United States - Pennsylvania - Collegeville
- United States - New York - New York City
- United States - Massachusetts - Cambridge
- United States - Connecticut - Groton
This posting covers multiple available positions.
Role Summary
The Pfizer Patient Services (PPS) Oncology Business Unit Support role is responsible for the development of patient services strategy, and programmatic design, for Pfizer’s upcoming launch products in Oncology. The Director is responsible for establishing the patient services program strategy for elements across the patient journey, including:
- Overall program strategy and design
- Copay / affordability support
- Hub support / operations
- External landscape monitoring
- Program performance management
This role will sit within the PPS Oncology BU Strategy team and will be accountable for ensuring close alignment with Business Unit and Product launch strategies. This role will ensure Oncology patient services programs are rooted in comprehensive understanding of the patient journey and patients’ experiences taking Pfizer’s upcoming Oncology treatments.
Role Responsibilities
This is a critical role responsible for developing and executing the strategy for patient services programs in new product launches for Pfizer’s Oncology Business Unit. This colleague will:
- Represent PPS, as the subject matter expert, for Oncology product launch teams
- Lead development of pre- and post-launch to plan, execute, and operationalize patient support programs and services through key frameworks, processes, and best practices
- Serve as the interface for Patient Services teams and product launch partners, ensuring programs meet patient / healthcare provider needs and align to product launch strategies
- Support creation and implementation of tools that both simplify and accelerate the quality and timeliness of launch preparation
- Ensure program launch is done with proper monitoring, auditing and quality assurance of patient support programs and services
- Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends
- Support identification, evaluation, and management of cost-effective vendor solutions
- Manage and optimize PPS spend at the brand-level
- Facilitate integration of PPS leadership strategies and performance in marketing plans, therapeutic area planning documents, and executive updates
- Proactively establish strong internal and external relationships across PPS, the Business Unit, broader Global Access and Value (GAV) functions, US Market Access (USMA), and enabling functions (e.g., Digital, Analytics, Chief Commercial Office)
- Be a part of a high-performing team of professionals, responsible for designing and executing patient support programs for the brand
- Ensure program operating procedures are in alignment with legal, regulatory and compliance standards
Basic Qualifications
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
- Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
- 8+ years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required
- Experience supporting product launches in Oncology; relevant experience and understanding of requirements associated with buy-and-bill products is preferred
- Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU-specific strategies
- Extensive cross-functional leadership and stakeholder management experience
- Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
- Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
- Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
- Commitment to receiving development and coaching from leadership
Other Job Details:
- Last Date to Apply for Job: May 1st, 2026
- Ability to travel based on business needs
- NOT eligible for Relocation Package
- This position is hybrid and requires working onsite 2 to 3 days per week
#LI-PFE

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.



Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Breakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)