Operational Excellence Lead
- Ireland - Kildare - Newbridge
- Ireland - Dublin - Grange Castle
- China - Remote
- Singapore - Mapletree Business City
- India - Mumbai
- Ireland - Cork - Ringaskiddy
ROLE SUMMARY
The incumbent reports to the Senior Director, External Supply, Strategy & Operational Excellence (ES S&OE)
The Director of External Supply (ES), Operational Excellence (OE) is to:
Provide Business facing OE Support to ES Clusters and/or Pfizer Center One (PC1)
Lead/Support/Coach OE solutions in the ES Clusters and/or Pfizer Center One (PC1) e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMO and support functions to diagnose and improve processes. This may also be on a regional basis
Build OE & Innovation capabilities at the ES Clusters, PC1 and selected CMOs
Coach the ES Clusters/PC1 on embedding a CI Culture
Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
Lead/support ES Strategies and T5 Initiatives
Lead/support ES IMEx
Be an active member of the ES S&OE team in devising the OE and ES Strategies
Passionate and competent in using AI for Continuous Improvement
ROLE RESPONSIBILITIES
Provide Business facing OE Support to ES Clusters and/or PC1
- Drive the ES Clusters/PC1 Governance in alignment with IMEx
- Be a central part of the ES Clusters/PC1 and a facilitator as needed of the weekly, monthly and quarterly cadence of team meetings e.g. facilitate VSLT, BRM. Ensure process confirmations are actively used for all governance.
- Drive a CI Culture and Act as OE SME within the ES Clusters
- Facilitate/Co-lead the ES Cluster/PC1 Strategy and Goal setting
Lead/Support/Coach OE solutions in the ES Clusters/PC1 e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
- Lead/Coach the CI Process within the ES Clusters / PC1 at T4 VSLT and T3/T2 VSOT/VPT levels
- Lead/Support/Coach the deployment of ES OS solutions e.g. Continuous Improvement Loop, IMEx Deployment, Agile Transformation, EIRM, facilitate Innovations Workshops at the BU level
- Coach Complex Investigations using the established process
Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMOs and support functions to diagnose and improve processes. This may also be on a regional basis
- Use CI to identify and lead/coach Lean/Six Sigma projects using M1, M2, M3 methodology
- Work with functions (e.g. GTEL & ESOQ) to identify and execute Lean/Six Sigma opportunities at CMOs
- Work with the ES OE team to ensure appropriate skills are deployed by BU and region
Build OE & Innovation capabilities at the ES Clusters/PC1 and selected CMOs
- Build M1, M2, M3, M4, PHP and Innovation capabilities within the ES Cluster/PC1 in conjunction with the PGS OE Teams
- Build M1 and PHP capability at selected CMOs
Coach the ES Clusters/PC1 on embedding a CI Culture
- Respectfully challenge the Status Quo and seek to identify Value Add/Non-Value Add
- Embed CI mindsets & behaviors in the BU team and supporting functions
Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
- Co Design and lead a Global Program that spans all of ES e.g. Cycle Time, Capability Building, EIRM, Agile Transformations, Cost Savings (eg. EMAP Operating Efficiencies)
Lead/Support ES Strategies and T5 Initiatives (Eg. IMEx, etc)
Be an active member of the ES S&OE team in devising the OE and ES Strategies
- Contribute to the OE & ES Strategies
- Assist with co-design of OE programs
- Facilitate ES S&OE team meetings
BASIC QUALIFICATIONS
Bachelor’s Degree in associated discipline is required (i.e., Engineering, Industrial Engineering, Operations Management or Science)
8+ years of manufacturing and/or supply experience
5+ years hands-on analytics/six sigma/continuous improvement experience
Lean Six Sigma Black Belt trained and certified minimum
AI certified
Incumbent must be fluent both written and verbally in English.
PREFERRED QUALIFICATIONS
Certified/Trained AI Expert
Certified Innovation Coach
M1 Train the trainer
Languages such as Mandarin, Spanish, Italian and French are preferred but not required
5+ years coaching and certifying successful six sigma green belts and black belts
Proven skills in managing large scale initiatives
Demonstrated coaching skills
Comprehensive knowledge of a broad range of operational excellence methodologies / programs
Ability to define, evaluate and recommend improvement opportunities across the E2E to achieve and sustain improvements
Strong business acumen with manufacturing and supply chain experiences preferred
Demonstrated ability to influence stakeholders at all levels of the organization and a proven track record in change management
Strong communication and interpersonal skills to guide and / or lead diverse teams,
Strong analytical and problem solving
Adaptable to work priorities in response to complex and rapidly changing environment
Ability to navigate ES organization and operate in a multicultural environment
Develop and execute strategies with minimal guidance
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Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
ManufacturingBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)