Professional Health Representative - Vaccine
- United Arab Emirates - Dubai
Professional Health Representative - Vaccine
Position Summary
The Professional Health Representative – Vaccine is responsible for driving sustainable business growth
by effectively promoting assigned products within a defined geographic territory. The role leverages a
hybrid engagement model, combining face‑to‑face and digital channels, to deliver value‑based,
science‑driven interactions with healthcare professionals (HCPs) and key stakeholders, in alignment with
company strategy and compliance standards.
Operating under the general guidance of the Health Representative Manager, the incumbent maintains full
accountability for business performance, customer engagement, and financial results within the assigned
territory.
Key Responsibilities
Customer Engagement & Promotion Deliver high‑quality, science‑based brand messages that support HCPs in addressing patient needs.
Execute omnichannel engagement plans aligned with customer preferences, content relevance, and channel effectiveness.
Onboard customers to new operating models and digital platforms (e.g., Digital Engagement Portal).
Build, maintain, and expand strong professional relationships with HCPs, KOLs, pharmacists, and other healthcare stakeholders.
Product & Disease Knowledge
Onboard customers to new operating models and digital platforms (e.g., Digital
Provide accurate, approved information on product usage, dosing, safety, and clinical data.
Support physicians in disease management through the appropriate use of Pfizer products.
Distribute relevant scientific materials, clinical data, guidelines, and product samples where applicable.
Territory & Account Management
Manage and develop accounts to ensure optimal product access, formulary inclusion, and sustainable growth.
Monitor ordering processes.
Identify, develop, and execute territory‑specific plans of action (POA) aligned with business objectives.
Explore new business opportunities and expand the reach and impact of the assigned territory.
Collaboration & Cross‑Functional Support
Provide actionable market insights, customer feedback, and competitive intelligence to sales and marketing teams.
Contribute to marketing campaign planning by sharing real‑world customers and market insights.
Support and execute marketing and medical initiatives, including local, regional, and international congresses, workshops, and awareness programs.
Participate in speaker nomination and selection processes within the assigned territory.
Reporting & Compliance
Accurately document customer interactions, activities, and insights.
Prepare and submit regular reports covering sales performance, activities, market feedback, opportunities, and risks.
Attend sales meetings, cycle meetings, and general business meetings as required.
Maintain full accountability for customer communications (emails, calls, and follow‑ups).
Education & Experience
Bachelor’s degree in pharmacy or related pharmaceutical/medical field.
Minimum 2 years' experience as a Health/Medical Representative.
Vaccine experience is an advantage.
Fluency in Arabic and English is required.
Competencies & Capabilities
Strong alignment with Pfizer Colleague Competencies and “One Pfizer” culture.
Excellent written and verbal communication skills.
Strong interpersonal, influencing, negotiation, and change‑agility capabilities.
Demonstrated selling excellence, presentation skills, and analytical thinking.
Customer‑centric mindset with a strong focus on unmet needs.
Ability to manage complexity across territories and accounts.
Influence through insights and value‑based conversations.
Establish credibility and trust with healthcare stakeholders.
Effective orchestration of omnichannel engagement.
Embrace data, digital tools, and technology adoption.
Navigate complex accounts and collaborate cross‑functionally.
Integrate the patient perspective into customer interactions.
Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.
We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.
Our diverse workforce represents the patients we serve and the communities in which we operate.
We look forward to reviewing your application and thank you for your interest.
SalesBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)