Senior Healthcare executive
- India - Chennai
A. Strategic/ Policy:
− Develops a clear understanding of his role as a responsible Executive of the Company and applies the knowledge, experience and skills to achieving the defined objectives for the Position and the Team, as applicable. Keeps the organization policies and interest uppermost in mind while executing the role as per guidance of the superiors.
− Reviews and discusses his plans for the achievement of his territory’s sales budget each month. Seeks the assistance of the Healthcare District Manager and the Regional Business Manager in formulating sales strategy, delivers promotional messages tailored to each customer need.
− Jointly with the Healthcare District Manager, classifies the medical practitioners in his territory in three categories A, B and C in the descending order of importance, A being the most important and C the least.
− Schedules the frequency of his calls on the doctors depending upon their importance regarding sales of Company’s products.
− Strictly adheres to coverage plans and frequency.
− Strictly adheres to all applicable Pfizer policies and procedures.
B. Operational
− Regularly visits the Hospitals in the area to ensure the sale of Company’s major products collects information on the sales of competitor’s products and regularly updates this data.
− Keep himself updated on the competitor’s activities through personal visits to wholesalers and retailers and through systematic collection and analysis of data.
− Books orders from the retailers to ensure adequate availability at their shelves to meet the market demand. Also assists the display of Company’s products on the retailers’ shelves.
− Ensures thorough pre-call planning and asks for the assistance of the Healthcare District Manager, wherever necessary.
− Prepares and implements special schedule for doctors visits/calls at the time of new product launch or sales campaign etc. using special presentation, promotional materials and sales strategies.
− Carries meticulous one to one detailing of the product bringing to the doctor’s attention the special features/benefits of the product, its proven efficacy, new research and clinical findings etc.
− Follows his approved tour programme, prepares and sends Daily reports either in paper form or electronically on his day to day activities mentioning in detail about the calls made by him on the doctors clinics and hospitals.
− Maintains contacts with nursing homes, clinics and hospitals in his territory. Collects the data on annual budget for medicines in respect of each of the hospitals, their mode of purchase, rate contract, and drug committee members.
− Maintains regular contacts with medical practitioners, consultants, Hospital KOLs and wholesalers.
− Forwards adverse events and product complaints reported by customers and consumers in the appropriate format in a timely manner as described in the relevant SOPs.
− Conducts Taxi tours to meet the customers in micro-interiors and generate business for the products.
− Conducts group meetings, Speaker programmes, and Round table meetings for the doctors and Hospital KOLs to impart product benefits.
− Conduct camps in coordination with the medical Associations.
3. People
− Demonstrate and promote Pfizer global values in all interactions.
− Demonstrates team spirit and cooperation towards achievement of individual and team objectives.
4. Financial
− Achievement of Sales budgets.
− Assists in the collection of receivables, where required
- Proper utilisation of product samples, detailing aids and other promotional material.
- Proper accounting and reporting of expenses.
5. Technology
− Use technology solutions for enabling better information availability.
− Use technology developments for effective field operations.
E. PERFORMANCE MEASURES
Key Performance Indicators
− Achieving and exceeding Sales targets both in-line and KDPs
− Activity measures
− Evaluation index
− Productivity norms
− Account receivable norms
− Compliance to SOPs
This Role Profile for the Position i
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
SalesBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)