Senior Technical Services Manager
- Singapore - Tuas
POSITION SUMMARY -
The Tuas, Singapore API Facility is a key strategic manufacturing part of the PGS Network. Many of the Pfizer’s important new innovative medicines are being transferred to the Site to support the overall growth and breakthrough strategy.
The Tech Services Sr Manager will be responsible for leading the Technical Services Team at the new Tuas API facility resulting in an improved scientific and technical understanding of API manufacturing and validations across the entire portfolio of products manufactured in the Tuas API site.
The team consists of a diverse and multidisciplinary team of process development scientists, development chemists, analytical scientists, development technologists and validation subject matter experts, which will support and continuously improve all facets of manufacturing, technology, and validation systems.
The role will entail developing a sustainable business strategy that can predict and respond to changes in science and technology thus ensuring that the team’s expertise and technical capability sustain, not only, the sites’ current needs but also its future needs.
The role will report to the Operations and Technical Services Director and focus on the Technical Services (TS) department for the new facility.
POSITION RESPONSIBILITIES -
- Support the HAZOPs and FMEAs for all the products in the new facility
- Implement robust systems for ensuring product and process knowledge management.
- Ensure the key site systems and processes for delivery of robust processes are embedded in the organization
- Use a data driven approach to proactively identify process improvement opportunities and prevent processes issues.
- Provide technical support for routine production and where appropriate, lead technical process investigations.
- Support Tech Transfer processes by partnering with New Product Introduction (NPI) lead to ensure flawless commercialization of new products.
- Lead / Project manage, internal/external, high priority cost improvement projects and targeted Next Gen project activity
- Build effective relationships both internal and external to the site. Externally, both within the Pfizer network and with other industry partners, and academia to add value to the business.
- Provide a center of technical excellence utilizing the laboratory facilities, equipment, and analytical techniques to enhance the technical depth and knowledge for both the site and the network.
- Ensure continuous improvement through the development of a competitiveness plan and design and implementation of innovative technical strategies to continually improve processes including promoting the use of innovation tools, PAT applications and new technologies.
- Technical Support for ongoing regulatory queries/responses.
- Responsibility for regular review of distressed inventory stock and development of remediation strategy.
- Lead and support the needs of a diverse scientific team, nurture and develop their talent and inventiveness.
ORGANIZATIONAL RELATIONSHIPS -
Work closely with New Product Introduction and Operations teams on product startups
Work with Global Technology and Engineering, R&D, Manufacturing Technology Development Center (MTDC) and Process Development Center.
RESOURCES MANAGED -
Financial Accountability
Departmental Budget – Headcount, Expense, Technical Equipment purchase and specification.
Delivery of material usage (yield) improvement projects.
Delivery of continuous improvement projects for budget savings.
Distressed inventory reduction/elimination.
Supervision -
Approx 10-15 direct reports.
Periodic supervision of PhD studentships or lab-based interns to develop talent for the future.
EDUCATION -
PhD in chemistry or relevant discipline is preferred.
EXPERIENCE -
- At least 10 years relevant experience in pharmaceutical or similar industries or related experience
- At least 5 years’ experience in a relevant leadership position.
- Proven ability to communicate effectively with other functions on technical matters
- Proven ability to deliver on business targets and implement change programs in an efficient and timely manner
- Proven ability to develop talent and identify improved technologies to meet the future business
Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
EngineeringBreakthroughs that change patients’ lives
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Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
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With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
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