People Experience Lead
- Australia - Victoria - Mulgrave
Use Your Power for Purpose
At Pfizer, the People Experience (PX) division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Whether you are supporting our colleagues directly or working behind the scenes, your contributions will be vital in making Pfizer a place where everyone can thrive.
What You Will Achieve
In this role, you will:
- Serve as the People Experience (PX) Lead for the PGS Melbourne manufacturing site, acting as a trusted advisor to the site leadership team on people strategy, workforce matters, and organisational priorities
- Partner closely with site leaders to align people initiatives with manufacturing, operational, and business goals in a complex and highly regulated environment
- Lead and manage employee and industrial relations matters, including advising on the interpretation and application of multiple enterprise agreements and associated employment obligations, investigations, performance matters, and disciplinary processes
- Support leaders in building a positive, compliant, and high-performing site culture, balancing business needs with colleague experience and legislative requirements
- Coach and enable people leaders on core PX practices, including talent, performance, development, engagement, and organisational effectiveness
- Partner with centres of excellence and broader PX teams to deliver recruitment, workforce planning, learning, compensation, and change initiatives for the site
- Contribute to site-wide change, transformation, and continuous improvement initiatives, ensuring people impacts are effectively managed
- Use data and insights to identify workforce trends, recommend interventions, and support decision-making across the site leadership team
- Monitor and interpret changes in employment and industrial legislation, ensuring site practices remain compliant and fit for purpose
Here Is What You Need (Preferred Requirements)
- Demonstrated experience in a senior HR or PX partnering role, ideally supporting a site leadership team within a complex manufacturing organisation, preferably with experience working in a multinational organisation
- Strong business acumen and the ability to translate people strategy into practical outcomes in an operational setting
- Excellent consulting, influencing, and stakeholder management skills, with the ability to build credibility quickly with leaders and colleagues
- Experience in change management and organisational transformation
- Demonstrated experience managing employee relations and industrial relations matters, including working with multiple enterprise agreements and unionised environments
- Sound knowledge of Australian employment legislation, industrial frameworks, and risk management practices
- Ability to coach leaders through complex and sensitive people matters with sound judgment and pragmatism
- Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use as well as proficiency in MS Office
- Knowledge of financial and operational metrics to drive workforce and talent outcomes for the business
- Strong interpersonal and communication skills with the ability to work collaboratively in a team environment with high levels of emotional intelligence, resilience, and adaptability
Work Location Assignment: On Premise
At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:
Paid parental leave
Access to Health & Wellness apps
Career Growth Experiences program
Recognition & rewards program
Paid volunteer days
Life Insurance Benefits
Pfizer Learning Academy access to top content providers
Access to flu vaccines & skin checks
Options to purchase additional leave
Salary packaging & novated lease options
*Benefits listed may vary depending on your position and location and may be subject to change.
Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.
If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

People ExperienceBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
People Experience
People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.
From benefits, compensation, recruiting, and onboarding to performance, growth, health, wellness, equity, inclusion, workplace, and communication, our focus remains firmly on elevating the overall experience of our people at every step.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)