患者解决方案及诊断经理-北京或上海
- China - Beijing - Beijing
- China - Shanghai - Shanghai
Role Summary
We are seeking a Patient Solutions & Diagnosis Manager to drive innovative patient solutions and enhance diagnosis efforts within healthcare systems. This role requires a deep understanding of patient needs and the ability to analyze and generate actionable insights from PSP data. The successful candidate will proactively shape the patient experience by leveraging internal and external resources, increasing patient awareness and improving access to care. Additionally, they will be responsible for translating insights into strategic recommendations to optimize patient programs and guide business decisions.
Key Responsibilities
- Develop and implement patient solution programs to address patient needs and improve health outcomes.
- Analyze PSP data from relevant programs, generating insights to inform business strategy and enhance patient engagement.
- Provide strategic recommendations based on insights to program owners and the business team, ensuring continuous program improvement.
- Collaborate cross-functionally with medical, marketing, and digital teams to ensure effective customer engagement and stakeholder interactions.
- Integrate patient insights into business strategies to improve the effectiveness of patient solutions and support decision-making.
- Ensure compliance with company policies, standard operating procedures (SOPs), regulatory guidelines, and corporate values in all decision-making processes.
- Support market research initiatives, including patient journey mapping and patient insight analysis, to identify unmet needs and opportunities.
- Foster partnerships with external patient organizations and academic associations to strengthen patient support initiatives.
- Act as a patient advocate, engaging with stakeholders to identify patient needs and develop meaningful solutions that enhance the patient experience.
Qualifications & Requirements
- Bachelor’s degree required; an advanced degree is preferred. A background in commercial, pharmaceutical, or healthcare industries is advantageous.
- 5+ years of experience in the healthcare industry, particularly in commercial roles.
- Strong expertise in data analysis, patient insights, and customer analytics, with the ability to translate data into actionable strategies.
- Proven ability to generate insights from customer data and provide strategic recommendations to program owners and business leaders.
- Strategic thinking and execution skills, with the ability to synthesize complex information and drive data-driven decision-making.
- Strong commitment to integrity, compliance, and ethical business practices.
- Demonstrated ability to lead complex projects, navigate ambiguity, and drive innovation.
- Excellent communication and influence skills, with a track record of leading cross-functional teams.
- Proficiency in English (both written and spoken) is required.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market ResearchBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)