SOQ Specialist/Deputy RP
- Finland - Helsinki
Maintenance of the compliance to the BoH Regulations
- Coordinate the product quality and compliance authorized activities at the PCOs, to ensure current BoH expectations are met
- Ensure robust procedures are in place to manage any actual or potential falsified medicinal product in the supply chain.
- Supports the Responsible Person activities for all Pfizer Product Quality Compliance issues in the market
- Ensure robust procedures are in place to manage any actual or potential falsified medicinal product in the supply chain.
- Ensure Drug Shortage reporting as per local regulatory requirements.
- Together with SOQ RP & cluster lead monitor Key Indicators Performance (KPIs), highlight any significant trends and identify improvement opportunities.
- Responsible for the timely implementation of all applicable GSOPs.
- Ensures that all relevant PCO colleagues are appropriately trained in the Product Quality SOPs under responsibility
- Assess new quality system and local regulatory requirements to enhance and align local systems and processes when required.
Notification to Management (NtM):
- Notify SOQ RP & Cluster lead of significant deviations and any issue impacting marketed product in compliance with NtM GSOP.
- Support the local implementation of actions identified during Area Quality Review Team (AQRT) meetings, e.g. recalls, communication with Regulatory Agency, local corrective/preventive actions
Market Actions:
- Support Area Quality Review Teams (AQRT) meetings, as PCO representative to provide the local perspective.
- Ensure the implementation of the local actions identified during AQRT meetings e.g. recalls, communication with Regulatory Agency, local corrective/preventive actions (CAPAs).
Training
- Support the implementation of all elements of SOQ Training systems in PCO, including implementation and annual training on GDP/GMP to applicable PCO colleagues
- Ensure that all assigned Pfizer Trainings on (PLA for example) are completed in timely manner.
CAPA Management:
- Tracking any GxP commitments raised by SOQ or under SOQ oversight.
- Manage commitments
Quality Metrics and Management review
- Monitor KPIs, analyze collected metrics, evaluate and highlight any significant trends and identify actions. Ensure metrics are tracked in the global system.
Change Management:
- Manage planned, permanent and temporary changes of GxP related activities
Deviation and CAPA Management & Oversight:
- Perform the investigation of deviations occurred within the responsibility of the country.
- Track CAPAs until completion.
Product Complaint Handling:
- Ensure that product quality complaints are dealt effectively.
Local Product Disposition:
- Support the local release of incoming finished products is performed in compliance with GDP regulations and Pfizer procedures prior to the distribution for sale in the country.
Customer Screening
- Ensure process is followed as per quality standards.
Supplier Qualification
- Ensure process is followed as per quality standards.
Quarantine Alert Notice (QAN)
- Receive and manage QANs.
Vendor Management
- Ensure compliance of all GMP/GDP vendors to Pfizer Requirement
- Oversea Pfizer quality operations at vendors/contractors.
- Maintaining Vendors and Supply channel qualification Status on Supplier management system
- Coordinate, support and participate in RQA audits
- Ensure timely implementation of CAPA Plans.
- Notify SOQ Leader of significant concerns or repeated deviations occurred with contractors and all issues potentially affecting marketed product.
- Ensure regular quality management review for continuous improvement.
Quality Risk Management
- Ensure quality Risk management is applied to relevant quality systems and processes.
Management of Quality Agreements:
- Support creation and maintenance of Quality Agreements with all GMP/GDP distributors involved in repackaging, storage and distribution activities.
Work Location Assignment: On Premise
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

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Quality Assurance and ControlBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
Pfizer Global Supply
Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.
With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.
Our network of state-of-the-art manufacturing facilities, strategically located distribution centers, and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)