Manager - Talent Acquisition
- India - Mumbai

Our Purpose
Our Values
People Experience
Benefits
Use Your Power for Purpose
At Pfizer, every hire we make directly contributes to better patient outcomes. The Candidate Experience (CX) team shapes how talent engages with Pfizer—building inclusive, transparent, and seamless hiring journeys.
As a CX Manager, you will go beyond recruitment execution to design differentiated, insight-led candidate journeys, influence hiring strategies, and strengthen Pfizer’s position as an employer of choice. You will partner closely with business leaders, hiring managers, and PX stakeholders to deliver consistent, fair, and high-quality experiences while enabling speed and agility.
What You Will Achieve
You will play a strategic and consultative role in transforming how Pfizer attracts and hires talent by:
- Owning end-to-end candidate experience strategy aligned to EVP
- Acting as a trusted talent advisor to hiring managers
- Driving data-led hiring decisions using analytics and market insights
- Advancing digital and AI-led hiring practices
- Building diverse, future-ready talent pipelines
- Elevating hiring manager capability and inclusive hiring practices
Your leadership will ensure delivery of a“wow” candidate experience while enabling business growth through the right talent at the right time.
How You Will Achieve It
1. Talent Strategy & Advisory
- Partner with business leaders to define hiring strategies and success profiles
- Lead intake discussions with clarity on skills, timelines, and market realities
- Drive internal mobility and long-term pipeline planning
2. Candidate Experience & Process Excellence
- Design consistent, transparent, and personalized candidate journeys
- Ensure timely communication, feedback loops, and closure
- Improve hiring processes for speed, quality, and fairness
- Embed inclusive hiring and compliance practices
3. Digital & Data-Driven Hiring
- Leverage platforms (ATS, AI sourcing tools, interview tech)
- Track CX metrics (NPS, time-to-fill, quality of hire, conversions)
- Use insights to optimize sourcing and decision-making
4. Sourcing & Talent Pipeline Development
- Lead innovative sourcing strategies (direct, internal, partnerships)
- Build diverse pipelines aligned to business goals
- Strengthen employer brand and EVP storytelling
5. Stakeholder & Hiring Manager Enablement
- Build hiring manager capability through coaching and training
- Drive adoption of structured interviews and digital tools
- Ensure alignment across business, PX, and recruitment teams
6. Operational Excellence & Governance
- Oversee the full recruitment lifecycle with strong compliance
- Deliver against hiring SLAs and KPIs
- Lead/participate in CX transformation initiatives
Qualifications:
Must-Have
- Bachelor’s / Master’s degree in HR or related field
- 8+ years in Candidate Experience (Talent Acquisition) / HR
- Experience managing complex, multi-role hiring portfolios
- Strong stakeholder management and influencing skills
- Data-driven decision-making capability
- Experience with digital hiring tools (ATS, AI sourcing, interview tech)
- Campus Hiring
- Knowledge of labor laws and compliance
- Strong communication, problem-solving, and project management skills
- Ability to manage multiple priorities in a fast-paced environment
Nice-to-Have
- Experience in pharma or regulated industries
- Exposure to CX transformation or EVP initiatives
- Internal mobility and talent marketplace experience
- Program tracking and effectiveness measurement
- Experience organizing networking events
- Familiarity with AI tools (including Copilot) and responsible AI practices
What Success Looks Like
- High candidate NPS and hiring manager satisfaction
- Reduced time-to-fill with sustained quality of hire
- Strong internal mobility outcomes and diverse pipelines
- Increased adoption of digital hiring tools
- Recognition of CX as a strategic partner function
Location: Mumbai, Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

People ExperienceBreakthroughs that change patients’ lives
Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.
Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:
“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.
“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.
“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.
Our Values
To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.
The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.
Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.
Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.
Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.
Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.
People Experience
People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.
From benefits, compensation, recruiting, and onboarding to performance, growth, health, wellness, equity, inclusion, workplace, and communication, our focus remains firmly on elevating the overall experience of our people at every step.
Benefits at Pfizer
Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.
Our Competitive Benefits Programs help our colleagues by:
- Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
- Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
- Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
- And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program (opens in a new window)
