Sorry, you need to enable JavaScript to visit this website.

Have a question? There's a good chance the answer is here. Select a topic below and you’ll see related Frequently Asked Questions. If you don’t find the answers you're looking for, fill out our Contact Us form and we’ll email your information to the appropriate Pfizer contact. 

General Company Information

  • You can learn more about our products in our Products Section.  

    Find Out About Our Products

    If you’re a Healthcare Professional (HCP) or consumer seeking medical information about our prescription products, please contact the Pfizer Medical Information team. 

    Our Prescription Products  

  • Regardless of your income or age, we have programs that help people without prescription coverage save money on many of our medicines. In fact, you may even qualify to get Pfizer medicines for free if you’re on a limited income. Call 1-866-706-2400 or visit www.pfizerrxpathways.com for more information. 

    See Our Prescription Coverage Programs

  • Pfizer Inc. 
    235 East 42nd Street 
    New York, NY 10017 
    USA 

    Phone: 1-212-733-2323 

  • Please look at the specific country’s website you want information about.  

    Find Our Global Websites 

  • Albert Bourla, DVM, PhD is the Chairman and Chief Executive Officer of Pfizer, Inc. 

  • You can find out everything you want to know about our company’s founding and past in our History Section. 

    Learn About Our History  

  • You may visit our Careers section to find out about our job opportunities or to send us your resume. 

    Explore Our Careers

  • You can see our stockholder and financial information in our Investors section. 

    Read About Our Finances 

Privacy

  • Reach out to our Privacy Officer to find out more about our Privacy Policy. 

    Contact Our Privacy Officer

  • As a company, we pledge never to send you spam. However, even with staff dedicated to finding spammers and spoofers it’s impossible for us to stop all of those who illegally use our name and trademark. The United States Federal Trade Commission requests that citizens forward spam to [email protected] (be sure to include the message header). For more information you can link to the Federal Trade Commission's website at www.ftc.gov/spam

  • When you request information or sign up for a Pfizer program or service, you’re given the option of receiving recurring informational/promotional email from us. We also give you unsubscribe (opt-out) instructions in all of our communications and always honor all opt-out requests. 

    If you aren’t satisfied with the results of your request to unsubscribe, please contact us by email or write to us at:   

    PRIVACY INQUIRIES 
    Pfizer Inc 
    Privacy Officer 
    235 East 42nd Street 
    Mailstop 235/27/5 
    New York, NY 10017 

  • We use the personal information you provide to help you learn about our products, information, or services. We may also seek your consent to provide you with other information, products, and services, or to customize our website to you, including appropriately targeting our marketing and healthcare messaging. 

    For a more detailed description of "uses" please see our full Privacy Statement

    Read Our Privacy Statement

  • The short statement is only a summary provided for your convenience. If you have specific questions, you should get the full Pfizer Privacy Statement by writing to us at:  

    PRIVACY INQUIRIES 
    Pfizer Inc 
    Privacy Officer 
    235 East 42nd Street 
    Mailstop 235/27/5 
    New York, NY 10017   

    Please know that your privacy is important to us, and you can always visit Pfizer's Privacy Policy to learn how we protect your privacy. 

    Read Our Privacy Statement

Product Information

  • If you have general product-related questions, please call 1-800-TRY-FIRST (1-800-879-3477) Monday-Friday, 9 a.m.-7 p.m. EST. 

    Healthcare Professionals or Consumers seeking medical information specifically about our prescription products should contact Pfizer Medical Information

  • Visit the Products section on this site to find a list of our prescription medicines. 

    Learn About Our Prescription Products 

Our Patient Assistance Programs 

  • Medicine is expensive. And yet, good health is priceless. That’s why helping people gain access to medicines is a cornerstone of our commitment to healthcare. For more than 25 years, we’ve offered an array of prescription assistance programs to help eligible patients afford our medicines.  

    Today, this assistance is provided through Pfizer RxPathways™, formerly called Pfizer Helpful Answers®, which helps eligible patients get access to our medicines by offering a range of support services including insurance counseling, co-pay help, access to our medicines for free, or at a savings, and more. 

    Our patient assistance programs have helped millions of uninsured and underinsured patients gain access to the medications they need. For more information on Pfizer RxPathways™, please visit www.PfizerRxPathways.com.

  • This is an industry program that offers a single point of access to more than 475 patient assistance programs, such as Pfizer RxPathways™,  including over 180 programs offered by pharmaceutical companies.

  • The Medicare Part D Prescription Drug Coverage program was created to help people with Medicare pay for their prescription drugs. Medicare has contracts with private insurance companies who offer their own prescription drug plans. People with Medicare may choose whether or not they want to join one of these plans

  • Yes. There are also many patient assistance programs offered depending on what state you live in. 

Corporate Responsibility

  • As one of the world's leading pharmaceutical companies, we strive to conduct our business responsibly in all areas. We know our resources and reach allow us to help people worldwide, and we consider it our duty to use our global presence and scale to make a difference in local communities and the world around us. 

    How We’re Helping

    Environmental Sustainability  

    EHS Supply Chain  

    Diversity, Equity, and Inclusion  

    Facility Investments  

    Human Rights  

    Intellectual Property  

    Compliance 

  • From lab to patient, we’re committed to conducting our business in a responsible manner. You can find out more about our priorities and how we strive to conduct our business with sustainable healthcare solutions while working to find common ground with our stakeholders in our Corporate Responsibility (CR) Report.  

    See Our CR Report  

  • We’re proud to say that in 2002 we became the only U.S. pharmaceutical company to endorse the principles of the Global Compact.  

  • Find out how we take responsibility for global healthcare, how it defines our role in local and global communities, and how we strive to conduct business responsibly in a changing world. 

    Learn About Our Responsibility Initiatives 

    Environmental Sustainability 

    EHS-supply-chain

    Diversity, Equity, and Inclusion  

    Facility Investments  

    Human Rights  

    Intellectual Property  

    Compliance 

Shareholder Services

  • We value our shareholders and want to ensure you can always get our latest financial information

  • Any shareholders of record who need assistance and information can contact us in the following ways: 

  • Call us at 1-800-733-9393 on weekdays 9 a.m.-5 p.m. EST. 

    An automated response system is also available 24 hours a day. 

  • You can send us your inquiries or needs through the mail. 

    For Overnight Delivery
    Computershare Investor Services 
    462 South 4th Street, Suite 1600 
    Louisville, KY 40202 

    Regular Mail Delivery:
    Computershare Investor Services 
    P.O. Box 505000 
    Louisville, KY 40233-5000 

    When you write to us be sure to include: 

    • Your Name
    • Your Address 
    • Your Daytime phone number 
    • Your account number (if applicable) 
    • Your company name as shown on your statement (if applicable). 
  • You may write to: 

    Computershare Trust Company 
    P.O. Box 13531 
    Newark, NJ 07188-001 

  • You may write to: 

    Computershare Trust Company, N.A. 
    250 Royall Street 
    Canton, MA 02021 

  • Find answers to commonly asked questions about investing in Pfizer.   

    See Stock FAQs

    Find out how you can buy Pfizer stock, arrange for direct deposit of dividends, research Pfizer stock split history, and find answers to frequently asked questions about Pfizer stock. 

    Learn About Our Shareholders Services

About Our Board of Directors 

  • Get information about the Pfizer Board of Directors including details about our members, governing principles, charters, and committees. 

    Learn About Our Board Members 

  • Find the answers to common questions about our Corporate Governance policy or communicate with the independent Non-Executive Chair or Chairs of our Audit, Compensation, and Corporate Governance Committees.  

    Read Our Corporate Governance FAQs 

Media Relations

  • We keep all of our news and press releases in our archive for all to see. 

    See Our Press Releases

  • Please let us know what the photos or videos will be used for, any specifications, your deadline, and we’ll get back to you. 

    Email Our Corporate Media Relations 

  • Please tell us which Pfizer executive you want to interview, the topic, your contact information, your deadline, and we’ll email you back. 

    Contact Our Corporate Media Relations

  • Let us know which Pfizer executive you would like to speak at your event, the type of event, your contact information, and the date of the event.

    Email Our Corporate Media Relations  

  • If you’re a professional journalist, you may call our Media Relations department at 1-212-573-1226. 

  • If you’re a journalist and would like to explore who we are, what we do, and how we do it, or see our multimedia library of images and videos available to use in articles and other media, look at our Press Kit. 

    See Our Press Kits 

Requesting Permission

  • If you’d like to use our name or logo, names and logos of our products, or any other Pfizer material that you see on our website, or elsewhere, you need to get written permission from us before you make use of any of our materials. All of these things are part of our Intellectual Property, and as such, are protected. 

    Contact Us

  • Our PHQ (and several variations of it including the PHQ-9, the PHQ-2, and the PHQ-8) are available at www.phqscreeners.com.  

    Assuming you meet the requirements stated in the terms of use and accept the terms of use by clicking on “I Agree,” you can simply download the tool without submitting a formal permission request.  

    If you need our PHQ in another language there are many approved translations for the PHQ on our website that can also be downloaded and used.

    See PHQ Translations 

  • We’ve donated the Robert Thom “History of Medicine” and “History of Pharmacy” paintings to the University of Michigan Medical School and the American Pharmacists Association Foundation, respectively. For photographs, permissions, or further information, please contact the following:  

    For the History of Medicine series: 
    Registrar 
    University of Michigan Museum of Art 
    Rackham Building 
    915 East Washington Street, Suite 0540 
    Ann Arbor, MI 48109-1070   

    For the History of Pharmacy series: 
    Executive Director / CEO 
    American Pharmacists Association Foundation 
    1100 15th Street NW, Suite 400 
    Washington, DC 20005-1707 

Other Topics 

  • If you want to report a website problem or make suggestions to improve our site, you can contact us below. Please know, your message is important to us and we do read all of our messages; however, you might not get a personal reply due to the large volume of messages we receive. 

    Contact Us

  • Get answers to specific questions about us and about the way we approach human health.

    See Our Annual Report 

    We’re interested in hearing what you think—please offer us suggestions on how we can improve our annual report.

    Contact Us 

  • If you have requests related to Continuing Medical Education grants and charitable contributions, please visit the Independent Grants for Learning & Change page

No matter where you are in the world, it’s important that you have access to the right information about us. Use this page to find the Pfizer website and contact number for your country. 

In the ordinary course of business, we have to collect your Social Security number to fulfill legal or regulatory obligations, or for other administrative purposes. Our policy is to avoid the unnecessary collection of Social Security numbers, limit access to Social Security numbers that we collect, protect the confidentiality of Social Security numbers, and prohibit the unlawful disclosure of Social Security numbers.

We take cybersecurity seriously, and value the contributions of the security community at large. The responsible disclosure of potential issues helps us to ensure the security and privacy of our customers and data. If you believe you have found a security issue in one of our products or services, please let us know through our Responsible Disclosure Policy. 

You can submit your credentials to our recruiters and get information about our open jobs in our job posting program. 

Learn How to Apply for Jobs